Chrysler is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan

Jul 07, 2020 — Recall Campaign #20V396000

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

The recall was influenced by the manufacturer with about 925,239 units affected.

See recall notice

NHTSA Safety Recall Notice

20V396000

Manufacturer:	Chrysler (FCA US, LLC)
Recall date:	July 07, 2020
NHTSA Campaign #:	20V396000
Units affected:	925,239

Description:: Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequeces:: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Corrective action:: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affects the following:

2010 CHRYSLER TOWN AND COUNTRY Complaints
The contact owns a 2010 Chrysler Town and Country. The contact stated that while pulling out of the parking space or while driving at an undisclosed speed, the vehicle started stalling. The contact stated that the ignition key was loose, and whenever the key was jiggled, the vehicle became inoperable. The contact associated the failure with NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags); however, the VIN was not included in the recall. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.;
2010 DODGE GRAND CARAVAN Complaints
The contact owns a 2010 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The contact shifted the gear shifter into neutral. The vehicle was restarted. The contact stated that the failure was persistent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags); however, the recall was not associated with the VIN. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 160,000.;
2011 DODGE NITRO Complaints
The contact owns a 2011 Dodge Nitro. The contact stated that the vehicle frequently experienced electrical malfunctions, and the interior lights and windshield wipers would activate spontaneously. The “TEM” warning light was illuminated, and the radio display lights unexpectedly illuminated. Additionally, activating the turn signals unintendedly caused the wipers to activate, and the air bag warning light would remain illuminated. While the vehicle was turned off, the warning lights continued flashing intermittently. The dealer was notified of the failure, but the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 126,174.;