Forest River, Inc. is recalling certain 2017-2018 Charleston

Aug 18, 2020 — Recall Campaign #20V488000

Forest River, Inc. (Forest River) is recalling certain 2017-2018 Charleston, 2017-2019 Legacy, 2017-2020 Berkshire, 2017 Coachmen Cross Country, and 2017-2020 Sportscoach motorhomes built on certain FCCC XB and XC chassis that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

The recall was influenced by the manufacturer with about 1,547 units affected.

See recall notice

NHTSA Safety Recall Notice

20V488000

Manufacturer:	Forest River, Inc.
Recall date:	August 18, 2020
NHTSA Campaign #:	20V488000
Units affected:	1,547

Description:: Forest River, Inc. (Forest River) is recalling certain 2017-2018 Charleston, 2017-2019 Legacy, 2017-2020 Berkshire, 2017 Coachmen Cross Country, and 2017-2020 Sportscoach motorhomes built on certain FCCC XB and XC chassis that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Consequeces:: Non-functioning exterior marker lights can increase the risk of a crash.
Corrective action:: Forest Rivers will notify owners, and Daimler Trucks dealers will replace the old Power Distribution Module (PDM) with a new PDM, free of charge. The recall began January 18, 2021. Owners may contact DTNA customer service at 1-800-547-0712 . Forest's number for this recall is 51-1203.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affects the following:

2017 COACHMEN CROSS COUNTRY Complaints
On our 2017 Coachman Cross Country Motorhome with a Cummings motor and Freightliner chassis with 13000 miles we are experiencing our 4 time with DEF system failure The first 2 times the Motorhome was under warranty and had to be towed to a Freightliner repair facility. On October 6, 2021 on our way to Mississippi lights came on for the DEF sensor with a light saying to shut the engine off We made it to a repair facility that was able to replace the system at a cost to us of $1500.00 On October 5, 2022 on our way to Mississippi again approximately 1year to date the lights signals for the DEF failure came on on the East side of Baton Rouge. We once again were able to go to the same repair facility in Mississippi but this time the repair could not be made and we were forced to camp at the repair facility yard for 3 days due to the weekend and now are told our Motorhome has to be towed to a Freightliner facility 25 miles further East from where we are We understand there is a bypass code through Cummings and don’t understand why we have experienced 4 DEF sensor failures and the previous Freightliner facilities have not corrected the problem on our RV;
2020 FOREST RIVER BERKSHIRE Complaints
The contact owns a 2020 Forest River Berkshire RV. The contact stated that when he purchased the RV and parked at his residence, the headlights failed to operate as designed. The RV was taken back to the dealer and he was informed that a switch was installed in the RV that would eliminate the failure. The failure recurred and the RV was taken back to the dealer a second time. The contact was informed that the vehicle was repaired however, after picking up the vehicle the headlights failed to operate while driving the RV. The contact stated that during nighttime driving the hi-beam headlight had to be used to drive safely. The contact was concerned that the hi-beam headlights could cause a crash with oncoming vehicles. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 2,000.;