Chrysler is recalling certain 2019-2020 Ram 3500

Aug 27, 2020 — Recall Campaign #20V511000

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.

The recall was influenced by the manufacturer with about 32,318 units affected.

See recall notice

NHTSA Safety Recall Notice

20V511000

Manufacturer:	Chrysler (FCA US, LLC)
Recall date:	August 27, 2020
NHTSA Campaign #:	20V511000
Units affected:	32,318

Description:: Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.
Consequeces:: A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.
Corrective action:: Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affects the following:

2020 RAM 3500 Complaints
The contact owns a 2020 Ram 3500. The contact stated that while driving at 65 MPH, the vehicle suddenly experienced reduced speed and hesitation, and there was a rattling noise coming from the engine as the RPMs increased above 1,500. The vehicle was driven slowly to a local dealer, where the contact was informed that the high-pressure fuel pump (HPFP) had likely failed. The exact cause of the failure had not yet been determined, and the vehicle was not repaired. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) and was experiencing the same failure listed in the recall. The failure mileage was 300,000.;
2020 RAM 4500 Complaints
The contact owns a 2020 Ram 4500. The contact stated that while driving approximately 65 MPH during a rainstorm, the windshield wipers were activated; however, the windshield wipers failed to engage as needed. The contact attempted to activate the windshield wipers several times, but the windshield wipers stopped operating. The contact pulled over and waited out the rainstorm. The rain had not stopped, and the contact drove to a filling station, checked the electrical fuse for the windshield wipers, and then replaced the fuse. The contact stated that the wipers started to function, but only at the highest speed. The contact attempted to slow the windshield wipers, but when the wiper speed control was set to a slower speed, the wiper blades stopped working in the middle of the windshield. The contact drove to the residence with the windshield wipers functioning at high speed. The contact had taken the vehicle to a local dealer but had not yet received a diagnostic report. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V035000 (Visibility); however, the VIN was not included. The failure mileage was approximately 50,000.;
2020 RAM 5500 Complaints
I was traveling down the hwy and and car went thru the stop sign. I could not stop in time and I t boned it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6);