Winnebago Industries, Inc. is recalling certain 2021 Revel

Nov 13, 2020 — Recall Campaign #20V703000

Winnebago Industries, Inc. (Winnebago) is recalling certain 2021 Revel, Vista, Sunstar, and Adventurer Motorhomes. The power bed motor may experience an internal gear failure, causing the bed to extend prior to the safety strap engaging.

The recall was influenced by the manufacturer with about 242 units affected.

See recall notice

NHTSA Safety Recall Notice

20V703000

Manufacturer:	Winnebago Industries, Inc.
Recall date:	November 13, 2020
NHTSA Campaign #:	20V703000
Units affected:	242

Description:: Winnebago Industries, Inc. (Winnebago) is recalling certain 2021 Revel, Vista, Sunstar, and Adventurer Motorhomes. The power bed motor may experience an internal gear failure, causing the bed to extend prior to the safety strap engaging.
Consequeces:: A bed that falls unexpectedly increases the risk of injury or death.
Corrective action:: Winnebago will notify owners, and dealers will replace the power bed motor, free of charge. The recall began December 16, 2020. Owners may contact Winnebago customer service at 1-641-585-6939 or 1-800-537-1885. Winnebago's number for this recall is 164.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affects the following:

2021 WINNEBAGO ADVENTURER Complaints
While driving up on the leveling blocks, 9 of them shattered. Hard plastic pieces of the blocks became shrapnel that flew across the driveway. Had I been standing where I normally do, I would have been hit by the shrapnel and suffered injury. When I tried to contact Amazon for a refund, I noticed numerous photos of broken blocks in many of their reviews. I contacted the company in July, August, and again in October to no avail. Finally, last week, I received an email from their representative, Chris Phillips, who at first told me that we had used their product incorrectly. We purchased this specific product because it stated on the product packaging that it was for larger class A motorhomes. We have a class A motorhome but not what would be considered "larger". I sent him a screenshot of the packaging, he apologized and said he had no idea that was on the packaging. They refuse to give us a refund for their defective product. Because we live in our motorhome traveling the country, we threw away the defective blocks as we had room to store them and replaced them with a different company's product.;
2021 WINNEBAGO REVEL Complaints
The contact owns a 2021 Winnebago Revel built on a 2020 Mercedes-Benz Sprinter 2500 chassis. The contact received notifications of NHTSA Campaign Numbers: 22V863000 (Structure) and 23V663000 (Electrical System); however, the part to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.;