Newmar Corporation is recalling certain 2021 Kountry Star and Ventana motorhomes

Feb 12, 2021 — Recall Campaign #21V069000

Newmar Corporation (Newmar) is recalling certain 2021 Kountry Star and Ventana motorhomes. One of the six brake caliper mounting bolts on the driver side steer axle may have been incorrectly tightened.

The recall was influenced by the manufacturer with about 5 units affected.

See recall notice

NHTSA Safety Recall Notice

21V069000

Manufacturer:	Newmar Corporation
Recall date:	February 12, 2021
NHTSA Campaign #:	21V069000
Units affected:	5

Description:: Newmar Corporation (Newmar) is recalling certain 2021 Kountry Star and Ventana motorhomes. One of the six brake caliper mounting bolts on the driver side steer axle may have been incorrectly tightened.
Consequeces:: The loose bolt could result in the loosening of other caliper bolts. Insufficiently tightened bolts may not provide adequate clamping force between the brake caliper and brake anchor plate, resulting in reduced brake effectiveness, increasing the risk of a crash.
Corrective action:: On behalf of Newmar, DTNA will coordinate the recall repair and notify owners, and dealers will inspect and repair as necessary, free of charge. The recall began on April 12, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21V-018.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affects the following:

2021 NEWMAR KOUNTRY STAR Complaints
The BrakeSync valve is located too close to the turbo charger. In hot weather and slow traffic or high engine load as when climbing long grades enough heat builds up to cause the high pressure hose from the air supply tank to the regulator valve to blow.;
2021 NEWMAR VENTANA Complaints
The Motorhome is equipped with a computer controlled Comfort Drive steering system ( also known as ReAX-C and other names) that is supposed to keep the vehicle going straight at all times with low steering efforts in side winds, pot holes or against the crown of the road. The Comfort Drive is supposed offer consistent steering feel and allow the driver to concentrate on driving with reduced fatigue. This system appears to only be working part of the time - and that is only when driving on a perfectly flat road with little or no wind. On a recent 4,000 mile cross country trip on Interstate highways in this vehicle with crowned roads, pot holes, construction zones and windy conditions it was a literal “white knuckle” fight to maintain steering in my lane. It was very dangerous situation every day never knowing when a gust of wind was going to blow the vehicle off the road or into another lane. I had to fight every minute to try keep this vehicle under control. I had a previous motorhome with a Comfort Drive system that was totally under control at all times. However, I have been told that this current model has a brand new totally redesigned Comfort Drive system. I have been to the Spartan Factory Service in Charlotte, MI on two separate occasions to have this Comfort Drive fixed. The first time they test drove it and said it was fine. The second time they said they used a test machine and it showed “ no faults” so it is fine. They stated they buy the “Comfort Drive” from ZF- TRW and they simply install it per Newmar request. They said it is not of their manufacture and they don’t really know much about it. I also called Newmar to see if they could help, but they say they have nothing to do with the Spartan Chassis, I need to talk to Spartan. It is “not fine”. I feel this is a serious safety situation waiting for a serious accident waiting to happen.;