Volkswagen Group of America, Inc. is recalling certain 2019-2021 Audi A8 and 2020-2021 Audi S8

Feb 24, 2021 — Recall Campaign #21V111000

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A8 and 2020-2021 Audi S8 vehicles. A missing sealing pin may allow moisture to enter the engine control module connector, possibly causing a control module malfunction.

The recall was influenced by the manufacturer with about 238 units affected.

See recall notice

NHTSA Safety Recall Notice

21V111000

Manufacturer:	Volkswagen Group of America, Inc.
Recall date:	February 24, 2021
NHTSA Campaign #:	21V111000
Units affected:	238

Description:: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A8 and 2020-2021 Audi S8 vehicles. A missing sealing pin may allow moisture to enter the engine control module connector, possibly causing a control module malfunction.
Consequeces:: An engine control module malfunction may cause the engine to stall, increasing the risk of a crash.
Corrective action:: Audi will notify owners, and dealers will inspect the engine control module connector for a missing sealing pin, and install it, if necessary. The connector will also be inspected for corrosion, and replaced as necessary. Repairs will be performed free of charge. The recall began March 12, 20121. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 97EV.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affects the following:

2021 AUDI A8 Complaints
See attached document for complaint. I took my 2021 AUDI A8 to Audi Rockville located at 1125 Rockville Pike; Rockville, MD 20852 on July 18 to fix the recall. After waiting for 2 hours at the dealership, they told me they must go to BestBuy to buy a USB stick and asked if we could re-schedule which we did. I then came back on September 30, and again after 2 hours of waiting, they told me the USB port in the car is not working and that I must pay over $1000 to replace the USB Port so that they can perform the recall. As such we could not get the update done. I followed up with Audi North America Headquarters in Michigan, and they basically told me the same thing that the dealer told me. This issue is very disappointing for two reasons: 1) How can a $100,000+ car be updated using a USB. I have never used the USB port until this Recall. 2) If Audi has no other way to take care of the recall, then Audi should take responsibility for replacing the USB port. The dealership said the USB Port is not part of the recall and it is not under warranty. I am driving a car that is under NHTSA recall violation and Audi should take responsibility for updating the software either by replacing the USB port or perhaps through Wi-Fi. Can NHTSA file a complaint with Audi North America?;
2021 AUDI S8 Complaints
When started up on 11/17/22, multiple warning lights came on in rapid sequence advising of an electrical system & battery malfunction. Warning was to not drive the vehicle and contact service. I shut off the vehicle and re-started it. The same warnings were displayed. I was about 0.8 mile from the dealer so I attempted to drive it to their location. On the way, the warnings continued to show. After about 0.6 miles, the transmission fully disengaged from the engine. I coasted to the side of the street, shut off the vehicle, re-started it (same warnings showed) but the transmission was reset and worked. I drove to the dealership where my Audi mechanic knew exactly what the issue is--there is a huge problem with a Continental-supplied 48V belt starter/generator that needs to be replaced. However, none are available and won't be available until sometime in Q1 2023 or later. The replacement part is backordered with every Audi dealership experiencing this issue with multiple models in the MY's of 2018 through 2023. Had this issue occurred on an Interstate highway (complete loss of transmission), I could have been rear-ended by a vehicle following me. In a multi-lane situation, coasting to the either side of the highway may not have been possible....again, creating a very hazardous situation for me and other vehicles. I tried to attach the Audi Technical Service Bulletin showing the extent of the issue within Audi's model range and model years but it would not upload to your site. The TSB is 27 22 45 2058831/5 September 27, 2022. This is issue is leaving thousands of Audi vehicles unsafe and un-driveable. I urge you to act immediately to force Audi to recall these vehicles.;