Jayco, Inc. is recalling certain 2019-2020 Jayco White Hawk

Mar 17, 2021 — Recall Campaign #21V184000

Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco White Hawk, Jay Flight SLX, Jay Feather, and Jay Flight travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.

The recall was influenced by the manufacturer with about 18,636 units affected.

See recall notice

NHTSA Safety Recall Notice

21V184000

Manufacturer:	Jayco, Inc.
Recall date:	March 17, 2021
NHTSA Campaign #:	21V184000
Units affected:	18,636

Description:: Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco White Hawk, Jay Flight SLX, Jay Feather, and Jay Flight travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Consequeces:: A gas leak can increase the risk of a fire.
Corrective action:: Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901566.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affects the following:

2020 JAYCO TRAVEL TRAILER JAY FLIGHT Complaints
The contact owns a 2020 Jayco Jay Flight Travel Trailer. The contact stated that the stove became inoperable. The contact received notification of NHTSA Campaign Number: 21V840000 (Equipment) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was unknown.;
2020 JAYCO TRAVEL TRAILER JAY FLIGHT SLX Complaints
The contact owns a 2020 Jayco Jay Flight SLX RV. The contact stated their RV was parked at a campsite, when the contact was attempting to light their stove, it failed to light the stove so the contact turned off the stove. Propane tanks were full and the contact checked the refrigerator when the contact noticed smoke coming from the cabinet above the refrigerator. The contact stated someone from the outside of the RV stated they saw fire coming from the vent from the top of the roof. The contact had extinguished the fire with water and a fire extinguisher. There were no injuries. There was no fire department report filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximate 2,000.;
2020 JAYCO TRAVEL TRAILER WHITE HAWK Complaints
The contact owns a 2020 Jayco Travel Trailer White Hawk. The contact stated that while hauling the trailer, the rear end started wobbling and became unstable. There was an abnormal creaking sound coming from the RV while reversing. The vehicle was taken to the local service center, and it was determined that the rear spring holder had separated from the frame causing the rear axle to wobble. The contact stated that the RV was previously rewelded because of the cracks in the front passenger’s side axle. The contact was informed that the failure was caused by improper welding during the manufacturing process. The contact stated that the failure had recently occurred on the front driver’s side axle. The RV was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.;