Keystone RV Company is recalling certain 2019 Keystone Bullet

Jun 04, 2021 — Recall Campaign #21V427000

Keystone RV Company (Keystone) is recalling certain 2019 Keystone Bullet, Sprinter, and 2020 Keystone Hideout vehicles equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

The recall was influenced by the manufacturer with about 10,455 units affected.

See recall notice

NHTSA Safety Recall Notice

21V427000

Manufacturer:	Keystone RV Company
Recall date:	June 04, 2021
NHTSA Campaign #:	21V427000
Units affected:	10,455

Description:: Keystone RV Company (Keystone) is recalling certain 2019 Keystone Bullet, Sprinter, and 2020 Keystone Hideout vehicles equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Consequeces:: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Corrective action:: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owners were notified of the defect on August 4, 2021. A final owner letter was mailed January 12, 2022. Owners may contact Keystone customer service at 1-866-425-4369.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affects the following:

2019 KEYSTONE BULLET Complaints
My 2019 Keystone Travel Trailer has a Safety Recall 21V-708 regarding defective Winn-Tec Model 6020 dual stage propane regulators. The recall is due to the regulators may elevate the propane pressure to the appliances and cause a fire. My 2019 Keystone Travel Trailer was manufactured in 2018 with a Winn-Tec Model 6020 dual stage propane regulator manufactured in 2017. The Safety Recall 21V-708 from Keystone RV Company letter states they will only replace the regulator if the regulator was manufactured in 2018-2021. I have talked to Keystone RV Company and they refuse to replace my Winn-Tec Model 6020 regulator unless I pay to have my regulator tested at my expense, then if tested bad, they said they may Good Will replacement. Jayco RV Company has a Safety Recall on the same Winn-Tec Model 6020 Propane Regulator. Jayco Safety Recall 21V-425 includes regulators manufactured in 2017. I do not understand the inconsistency between Keystone RV and Jayco RV Safety Recalls with the same Winn-Tec Model 6020 dual stage propane regulators. My 2019 Keystone Travel Trailer is included in the Safety Recall 21V-708 but Keystone will not replace the Winn-Tec Model 6020 regulator because the regulator was built in 2017, but if the same regulator was installed on a Jayco RV then it would be replaced by Jayco under the Jayco Safety Recall 21V-425. I have noticed a taller than normal flame on the cooktop of our RV. I would appreciate someone looking into this as I cannot see the flame on the heater or the refrigerator. I would appreciate someone to explain the inconsistency why the same part built in 2017 is recalled by one manufacture and not the other. Thank you in advance for the help in this matter. # 11457295 and # 11457741 is one and the same. Please disregard #11457295. Invalid vin;
2019 KEYSTONE SPRINTER Complaints
2019 Keystone Sprinter Camp Fire Travel Trailer- Consumer is requesting resolution to safety recall 21V-427 and reimbursement of replacement equipment. Recall letter and notice, Consumers letters to Keystone, Parts Invoice, & Instructions on use of part attached.;
2020 KEYSTONE HIDEOUT Complaints
The contact owns a 2022 Keystone Hideout. The contact stated that while parked, the contact retracted the awning causing the awning to detach. The contact related the failure to NHTSA Campaign Number: 22V604000 (Equipment). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 2,500. The VIN was not available.;