Chrysler is recalling certain 2019-2020 Ram 3500

Jun 10, 2021 — Recall Campaign #21V439000

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.

The recall was influenced by the manufacturer with about 32,002 units affected.

See recall notice

NHTSA Safety Recall Notice

21V439000

Manufacturer:	Chrysler (FCA US, LLC)
Recall date:	June 10, 2021
NHTSA Campaign #:	21V439000
Units affected:	32,002

Description:: Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
Consequeces:: Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.
Corrective action:: Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affects the following:

2020 RAM 3500 Complaints
The contact owns a 2020 Ram 3500. The contact stated that while driving at 65 MPH, the vehicle suddenly experienced reduced speed and hesitation, and there was a rattling noise coming from the engine as the RPMs increased above 1,500. The vehicle was driven slowly to a local dealer, where the contact was informed that the high-pressure fuel pump (HPFP) had likely failed. The exact cause of the failure had not yet been determined, and the vehicle was not repaired. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) and was experiencing the same failure listed in the recall. The failure mileage was 300,000.;
2020 RAM 4500 Complaints
The contact owns a 2020 Ram 4500. The contact stated that while driving approximately 65 MPH during a rainstorm, the windshield wipers were activated; however, the windshield wipers failed to engage as needed. The contact attempted to activate the windshield wipers several times, but the windshield wipers stopped operating. The contact pulled over and waited out the rainstorm. The rain had not stopped, and the contact drove to a filling station, checked the electrical fuse for the windshield wipers, and then replaced the fuse. The contact stated that the wipers started to function, but only at the highest speed. The contact attempted to slow the windshield wipers, but when the wiper speed control was set to a slower speed, the wiper blades stopped working in the middle of the windshield. The contact drove to the residence with the windshield wipers functioning at high speed. The contact had taken the vehicle to a local dealer but had not yet received a diagnostic report. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V035000 (Visibility); however, the VIN was not included. The failure mileage was approximately 50,000.;
2020 RAM 5500 Complaints
I was traveling down the hwy and and car went thru the stop sign. I could not stop in time and I t boned it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6);