Forest River, Inc. is recalling certain 2015-2017 Coachmen Cross Country

Jul 09, 2021 — Recall Campaign #21V523000

Forest River, Inc. (Forest River) is recalling certain 2015-2017 Coachmen Cross Country, 2015 Coachmen Encore, 2016-2020 Coachmen Mirada, 2018-2021 Coachmen Sportscoach, 2019-2021 Forest River Berkshire, 2011-2016 Forest River Blue Ridge, 2014-2019 Forest River Cardinal, 2014-2020 Forest River Cedar Creek, 2014-2021 Forest River Georgetown, 2019 Forest River Legacy, and 2017-2018 Forest River Riverstone recreational vehicles equipped with Hehr 6400 Series windows. The adhesive that bonds the vented portion of the window may fail.

The recall was influenced by the manufacturer with about 825 units affected.

See recall notice

NHTSA Safety Recall Notice

21V523000

Manufacturer:	Forest River, Inc.
Recall date:	July 09, 2021
NHTSA Campaign #:	21V523000
Units affected:	825

Description:: Forest River, Inc. (Forest River) is recalling certain 2015-2017 Coachmen Cross Country, 2015 Coachmen Encore, 2016-2020 Coachmen Mirada, 2018-2021 Coachmen Sportscoach, 2019-2021 Forest River Berkshire, 2011-2016 Forest River Blue Ridge, 2014-2019 Forest River Cardinal, 2014-2020 Forest River Cedar Creek, 2014-2021 Forest River Georgetown, 2019 Forest River Legacy, and 2017-2018 Forest River Riverstone recreational vehicles equipped with Hehr 6400 Series windows. The adhesive that bonds the vented portion of the window may fail.
Consequeces:: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Corrective action:: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed September 2, 2021. Owners may contact Forest River customer service at 1-574-825-8600. Forest River's number for this recall is 51-1380.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affects the following:

2016 FOREST RIVER BLUE RIDGE Complaints
2016 FOREST RIVER BLUE RIDGE. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 21V-523.;
2017 COACHMEN CROSS COUNTRY Complaints
On our 2017 Coachman Cross Country Motorhome with a Cummings motor and Freightliner chassis with 13000 miles we are experiencing our 4 time with DEF system failure The first 2 times the Motorhome was under warranty and had to be towed to a Freightliner repair facility. On October 6, 2021 on our way to Mississippi lights came on for the DEF sensor with a light saying to shut the engine off We made it to a repair facility that was able to replace the system at a cost to us of $1500.00 On October 5, 2022 on our way to Mississippi again approximately 1year to date the lights signals for the DEF failure came on on the East side of Baton Rouge. We once again were able to go to the same repair facility in Mississippi but this time the repair could not be made and we were forced to camp at the repair facility yard for 3 days due to the weekend and now are told our Motorhome has to be towed to a Freightliner facility 25 miles further East from where we are We understand there is a bypass code through Cummings and don’t understand why we have experienced 4 DEF sensor failures and the previous Freightliner facilities have not corrected the problem on our RV;
2019 FOREST RIVER CARDINAL Complaints
Rv fiberglass is cracking and delaminating because of frame is given to much think they call it frame flexing the fifthwheel hitch Has a lot of frame flexing in it now where before had very little I feel like something is come unwelded and is loose with the hitch contacted Forest River about it they basically told me I was on my own my warranty went out in 2020 this was a $65,000 fifthwheel and have structure failure with and they don’t want to help you or talk to you about it I thought well ok maybe I am one in a million but after researching this somebody should have made lippert frames do a recall on these there all over the internet with the same problems different manufacturers but same frame I contacted them a year when all of this started and they did the same thing then try to brush it off as owners fault please I need some help on this issue;