BMW of North America, LLC is recalling certain 2014-2018 328d

Jul 29, 2021 — Recall Campaign #21V586000

BMW of North America, LLC (BMW) is recalling certain 2014-2018 328d, 328d xDrive, X5 xDrive35d, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, and 2015-2017 X3 xDrive28d vehicles. The high-pressure fuel pump may fail.

The recall was influenced by the manufacturer with about 11,216 units affected.

See recall notice

NHTSA Safety Recall Notice

21V586000

Manufacturer:	BMW of North America, LLC
Recall date:	July 29, 2021
NHTSA Campaign #:	21V586000
Units affected:	11,216

Description:: BMW of North America, LLC (BMW) is recalling certain 2014-2018 328d, 328d xDrive, X5 xDrive35d, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, and 2015-2017 X3 xDrive28d vehicles. The high-pressure fuel pump may fail.
Consequeces:: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Corrective action:: Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed on January 14, 2022. Owners may contact BMW customer service at 1-800-525-7417.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affects the following:

2015 BMW 740LD Complaints
TL* THE CONTACT OWNS A 2015 BMW 740LD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF ANNAPOLIS (31 OLD MILL BOTTOM RD, ANNAPOLIS, MD 21401, (410) 349-9312) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR;
2016 BMW 535D Complaints
On [XXX], the coolant connector flange on my 2016 BMW 535d (VIN: [XXX] ) catastrophically failed, causing complete coolant loss. I immediately contacted BMW of Las Vegas and was instructed to drive it in despite fluid visibly leaking through the undercarriage. The next day, [XXX], BMW performed Recall 21V-907 (EGR cooler replacement), which involved draining and reconnecting the coolant circuit—but they left the failed flange in place. The failed flange connects directly to the new EGR coolant return hose installed under the recall. BMW had full access to the part but chose not to inspect or replace it. The dealer submitted a consequential damage claim to BMW North America, which was denied. The vehicle remains at the dealership unrepaired. This failure poses serious safety risks. Driving with active coolant loss could cause overheating, engine failure, or fire. Had I not stopped, this could’ve led to mechanical catastrophe. BMW re-pressurized the cooling system into a visibly broken flange, creating an unsafe condition. The failure was confirmed by BMW technicians and documented in a repair order. No warning lamps were active at the time of failure. I currently have an open case with BMW North America, but no contact has been made. I am requesting NHTSA review this matter as BMW failed to fully remedy a safety defect and ignored collateral damage tied directly to the recalled system. The failed part is available for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6);
2017 BMW X3 Complaints
I have tried to set up an appointment with my local dealer for a recall notice several times, but they never have the part needed. One time they said they had the part and after dropping the car off my wife returned to find out they still did not have the part The date below is approximate;
2018 BMW 328D Complaints
Engine seized on freeway. Car has 99,000 miles. Dealership says engine seized and has to be replaced at a higher cost than the car is worth. Unknown warning lights.;
2018 BMW X5 Complaints
The windshield wiper reservoir leaks fluid. The reservoir has been filled by the dealership and I was informed it is a safety hazard to not have it repaired. After some research, this is a common issue in 2016-2018 BMW X5 models.;