Jaguar Land Rover North America, LLC is recalling certain 2010-2013 Range Rover Sport and

Aug 12, 2021 — Recall Campaign #21V635000

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2010-2013 Range Rover Sport and 2010-2016 LR4 vehicles equipped with 3.0L V6 or 5.0L V8 engines. The fuel outlet flange mounted on the fuel tank may crack, possibly resulting in a fuel leak.

The recall was influenced by the Office of Defects Investigation with about 111,746 units affected.

See recall notice

NHTSA Safety Recall Notice

21V635000

Manufacturer:	Land Rover
Recall date:	August 12, 2021
NHTSA Campaign #:	21V635000
Units affected:	111,746

Description:: Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2010-2013 Range Rover Sport and 2010-2016 LR4 vehicles equipped with 3.0L V6 or 5.0L V8 engines. The fuel outlet flange mounted on the fuel tank may crack, possibly resulting in a fuel leak.
Consequeces:: A fuel leak in the presence of an ignition source increases the risk of a fire.
Corrective action:: Dealers will replace the fuel outlet flange, free of charge. Interim owner notification letters were mailed October 7, 2021. Owner notification letters were mailed May 11, 2022. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N623.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affects the following:

2013 LAND ROVER RANGE ROVER SPORT Complaints
VEHICLE INFORMATION: Year: 2013 Make: Land Rover Model: Range Rover Sport VIN: [XXX] Mileage: 97890 DESCRIPTION OF PROBLEM: I am unable to properly refuel my vehicle. The gas pump nozzle repeatedly clicks off during refueling due to pressure buildup in the fuel tank, making it extremely difficult to add fuel. My authorized Land Rover dealer has diagnosed a saturated evaporative (EVAP) canister as the cause. Safety Recall N623 (Gasoline Fuel Tank Flange Assembly Cracking) was previously completed on my vehicle at Jaguar Main Line in Wayne, PA However, the refueling issue has persisted following that recall repair. The EVAP canister saturation is consistent with prolonged fuel vapor exposure caused by the cracked fuel tank flange that Recall N623 was designed to address. I have made multiple attempts to resolve this with both the dealership and Land Rover North America Customer Relations. I was assigned a case manager|Brittany Thomas|case number 8001492338 [XXX] who has not followed up despite my repeated contact attempts. Land Rover has directed me back to the dealership and the dealership has directed me back to Land Rover, with no resolution provided. The vehicle remains unable to be properly refueled and the EVAP canister replacement has not been covered under goodwill or warranty. ACTIONS TAKEN: •Recall N623 completed at Jaguar Land Rover Mainline [XXX] even after this repair fuel pumping got worse •Dealer diagnosed saturated EVAP canister •Multiple calls made to Land Rover Customer Relations [XXX] ) •Case opened with Land Rover case manager Brittany T, Customer Relationship Centre •Matt Morritz -Service Director at the dealership will NOT cover the repair even though my car needed to be towed to the dealership because you cannot pump gas into the tank. No accountability WAS ANYONE INJURED: No HAVE YOU CONTACTED THE DEALER: Yes HAVE YOU CONTACTED THE MANUFACTURER: Yes INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6);
2016 LAND ROVER LR4 Complaints
Formal safety complaint against dealer for recall malpractice and non-compliance with federal safety repair procedures under Campaign 21V635000. During recall service, the service department completely bypassed the mandatory TOPIx Workshop Manual Section 310-01 electronic priming sequence, leaving high-pressure fuel rails completely dry upon reassembly. Bypassing this safety protocol introduced severe air pockets into the high-pressure fuel system. Time-stamped OBD diagnostic screenshots taken on the dealer lot right before departure confirm the vehicle's computer had already registered severe fuel pressure drops and engine misfires due to dry-running High-Pressure Fuel Pumps and injectors. This mechanical deviation caused the mechanical High-Pressure Fuel Pumps to fail internally and the Bank 2 fuel injectors to seize permanently wide open, resulting in continuous fuel dumping, fouled spark plugs, a destroyed oxygen sensor, and a total loss of motive power on a public roadway. Furthermore, the dealership generated federal recall compliance documentation certifying a quality-control test drive was performed when the official repair order shows identical "In" and "Out" mileage, proving the vehicle never left the service bay. The dealer refuses to remedy the related damage under federal guidelines and refuses to communicate a resolution. Due to intentional document falsification, consumer demands the manufacturer fund a $0.00 balance remedy executed at an alternate certified facility including: (1) Replacement of BOTH High-Pressure Fuel Pumps (HPFPs), (2) Replacement of all Bank 2 injectors, plugs, and oxygen sensor, (3) Crankcase oil flush due to fuel dilution, (4) Engine compression and emissions back-pressure tests, and (5) A written 12-month nationwide parts/labor warranty.;