Ford Motor Company is recalling certain 2020-2021 Explorer

Sep 22, 2021 — Recall Campaign #21V735000

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.

The recall was influenced by the manufacturer with about 228,297 units affected.

See recall notice

NHTSA Safety Recall Notice

21V735000

Manufacturer:	Ford Motor Company
Recall date:	September 22, 2021
NHTSA Campaign #:	21V735000
Units affected:	228,297

Description:: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Consequeces:: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Corrective action:: Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affects the following:

2021 FORD EXPLORER HYBRID Complaints
While taking groceries out of the back of the SUV, the hatchback closed without a sound warning and hit the top of my head causing a concussion and neck injury.;
2021 LINCOLN AVIATOR Complaints
I have been having issues with my breaks sticking when applied. To the point that it’s completely stopping my car and i need to use my foot to release the brake from behind. I have had the dealership look at this issue and they can’t seem to find the problem. They also broke my car and claimed they did not feel the sticking. I’ve had the dealership look at my vehicle twice for this issue. It is a safety risk with children in my vehicle. Also everyone i lock my vehicle. My alarm is going off saying someone is opening the door on my Lincoln app. Additionally, every time i start my car it says the passenger door is open, when it’s not. The sync Bluetooth constantly connects and disconnects or if i plug my phone i to the charger for CarPlay it does not work. This biggest problem is my brakes sticking. Like i said when i am braking gradually they are sticking to the floor and not releasing. Thai doesn’t always happen but it has happen a lot recently. I need this fixed!!!!! Multiple recalls that are not available as well;
2021 LINCOLN CORSAIR Complaints
While driving on the highway my vehicle experienced a sudden severe loss of power that led you a metallic rattling noise under the front of the vehicle and smoke coming out the exhaust pipes. Took it to a Ford dealership for diagnosis and repair however, it recommendations were long engine block replacement due to coolant intrusion from a cylinder wall cracking due to a manufacturer defect that is a widely known and has a large class action lawsuit. Well, I’m being told I have to pay $11,000 out-of-pocket because my vin is not included in the active recalls of the vehicles of the same making and model as mine. The issues with my vehicle is not caused from wear and tear is a manufacturer defect and should be included to be repaired being that this vehicle is less than five years old under 100,000 miles and I’ve only had the vehicle since November 2024.;