Thor Motor Coach is recalling 2021-2022 Magnitude and Omni motorhomes

Sep 28, 2021 — Recall Campaign #21V754000

Thor Motor Coach (TMC) is recalling 2021-2022 Magnitude and Omni motorhomes. The LP gas line may have been incorrectly routed through the rear suspension leaf springs, which could damage the line and cause a gas leak.

The recall was influenced by the manufacturer with about 738 units affected.

See recall notice

NHTSA Safety Recall Notice

21V754000

Manufacturer:	Thor Motor Coach
Recall date:	September 28, 2021
NHTSA Campaign #:	21V754000
Units affected:	738

Description:: Thor Motor Coach (TMC) is recalling 2021-2022 Magnitude and Omni motorhomes. The LP gas line may have been incorrectly routed through the rear suspension leaf springs, which could damage the line and cause a gas leak.
Consequeces:: A gas leak increases the risk of a fire.
Corrective action:: Dealers will re-route the LP line as necessary, free of charge. Owner notification letters were mailed November 23, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000242.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affects the following:

2022 THOR MOTOR COACH MAGNITUDE Complaints
The contact owns a 2022 Thor Motor Coach Magnitude. The contact stated that the solar inverter failed to function as intended. The contact was unable to turn off or turn off the inverter. The warning lights were illuminated. A mobile RV mechanic arrived at the residence and diagnosed the vehicle and determined that the inverter Freedom 2000 was underrated for the vehicle and the compartment was not vented for heat. The contact was informed that the compartment was extremely HOT, and the metal inside turned blue where the positive wire was attached to the bolt. The mobile mechanic stated that it was luck that the recreation vehicle did not catch fire. The inverter Freedom Xantrex 2000 was replaced with an inverter Freedom Xantrex 3000. The manufacturer was notified of the failure and informed the contact that the warranty had expired and offered no assistance. The failure mileage was 28,846. The VIN was not available.;
2022 THOR MOTOR COACH OMNI Complaints
Our 2022 Thor Omni BT36 motor home has a Latitude awning made by Carefree of Colorado. On our 3rd trip in the RV, as we started to extend the electric awning, it suddenly flew out from the RV, one of the gas struts on the side of the support arms flew off, and the support arm on the motor side ended up hanging loose. The awning roller bar was hanging down on the motor side, which had disconnected from the support arm on one side. I spoke with a technician at Carefree of Colorado, who told me there should have been an e-clip installed on the awning roller spindle between the support arm and the gearbox/motor assembly. The e-clip holds the awning roller bar in place, so it stays inserted in the motor assembly. The motor assembly is the only thing preventing the awning from unexpectedly deploying. We had an RV technician assist us with retracting the awning. He removed the plastic housing that covers the motor and discovered that no e-clip had been installed between the support arm and the gearbox/motor assembly. The vibration from driving the RV had caused the roller spindle to simply vibrate out of the motor assembly. As soon as we started to open the awning, the spindle came out of the motor completely, leaving the roller spindle moving freely. The gas struts on either side of the awning caused the awning to fly out in an uncontrolled manner. There is no other safeguard that prevents uncontrolled deployment of the awning other than the small e-clip holding the roller bar in place within the motor. We were incredibly fortunate to be parked in an RV park when this incident occurred. Had we been traveling down a highway at 65 mph when the awning roller spindle came out of the motor, the awning would have deployed without warning and undoubtedly been ripped off and thrown into moving traffic. It is incomprehensible to me that the entire integrity of the awning rests on a single small e-clip that can be missed during installation.;