General Motors, LLC is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse

Oct 07, 2021 — Recall Campaign #21V782000

General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

The recall was influenced by the Office of Defects Investigation with about 555 units affected.

See recall notice

NHTSA Safety Recall Notice

21V782000

Manufacturer:	General Motors, LLC
Recall date:	October 07, 2021
NHTSA Campaign #:	21V782000
Units affected:	555

Description:: General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequeces:: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Corrective action:: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affects the following:

2017 BUICK ENCLAVE Complaints
The contact owns a 2017 Buick Enclave. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The door locks independently latched and unlatched. In addition, the traction control error message was displayed. The vehicle was taken to the dealer where it was diagnosed with wiring harness failure. The contact was informed that the wiring harness needed to be replaced. The vehicle was in the process of being repaired. The contact was informed that the failure was associated with a power steering fluid leak. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 100,000.;
2017 CHEVROLET TRAVERSE Complaints
A scheduled airbag recall repair could not be completed because the dealership did not verify that the recall part was in stock before my appointment. I arrived for the recall service after confirming the appointment days in advance and was told the part was not available. I was told I would be contacted when the part arrived, but weeks have passed with no update or communication. This is an airbag recall, so the lack of proper handling and follow-up puts safety at risk. The issue has not been inspected or confirmed by the manufacturer. The dealership did not provide any warning messages or indicators before the failed appointment, and the problem has not been resolved. The recall repair has still not been completed.;