Mercedes-Benz USA, LLC is recalling certain 2022 EQS 450 and EQS 580 vehicles

Mar 25, 2022 — Recall Campaign #22V190000

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450 and EQS 580 vehicles. A software error may cause the overhead control panel to become permanently deactivated.

The recall was influenced by the manufacturer with about 8 units affected.

See recall notice

NHTSA Safety Recall Notice

22V190000

Manufacturer:	Mercedes-Benz USA, LLC
Recall date:	March 25, 2022
NHTSA Campaign #:	22V190000
Units affected:	8

Description:: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450 and EQS 580 vehicles. A software error may cause the overhead control panel to become permanently deactivated.
Consequeces:: A deactivated overhead control panel will not allow an occupant to manually contact emergency personnel, delaying emergency responders and increasing the risk of injury.
Corrective action:: Dealers will update the overhead control panel software, free of charge. All vehicles have been remedied. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affects the following:

2022 MERCEDES-BENZ EQS 450+ Complaints
The speed limit indicator included in the software package flashes constantly (approximately once per second), both inside the instrument cluster and in the Heads Up Display. The speed limit shown is almost always not accurate to the current speed limit, even when passing multiple very clear road signs showing the speed limit. The car still flashes when the speed limit it is showing is not being exceeded. Furthermore, when it cannot read the speed limit, the indicator will often flash road signs for other countries. All of this is happening within the field of view of the driver due to the Heads Up Display, causing a visual distraction which could result in accident. Mercedes and the dealer are aware of the issue, and according to my local dealer Mercedes promised to fix it last year, and then promised again to fix it by Q1 of 2026, both deadlines having passed. This same information was corroborated by a post on Reddit from a user who spoke with Mercedes. When I spoke to Mercedes support on the phone they indicated that my particular car was not even supposed to have this road sign feature, so the fact that it is appearing on my car is incorrect.;
2022 MERCEDES-BENZ EQS 580 4MATIC Complaints
Tires being designated as the preferred tires via Mercedes are Bridgestone Turanza LS100 265/40R21 These tires go from new to under 3" of thread left, how is this possible. Yes EV vehicles are heavy but its clear these tire are not made sufficient enough to handle this vehicle. In addition to having to change all tires within less than 9,000 miles. The mercedes dealership in 2 different locations say that is normal!. one dealership advised some clients are having to change tires 3000 t0 5000 miles of use. If this is not confirmation that tires being designated for this vehicle are not sufficient. 3 TIRES !!! within 2 months have blown, pothole and 3 tires within 2 monhts is not normal. How is mercedes allowed to place into the market a vehicle where its obvious there are no tires capable of handling its weight. After 2 incidents to leave vehcile undrivable, HOUSE rules no more EV. I would not feel comfortable my family this vehicle with tires which cannot sustain normal driving conditions.;