Jayco, Inc. is recalling certain 2020-2021 Melbourne and Melbourne Prestige motorhomes

Jun 01, 2023 — Recall Campaign #23V390000

Jayco, Inc. (Jayco) is recalling certain 2020-2021 Melbourne and Melbourne Prestige motorhomes. The instrument cluster may fail to display any information when the vehicle is started.

The recall was influenced by the manufacturer with about 62 units affected.

See recall notice

NHTSA Safety Recall Notice

23V390000

Manufacturer:	Jayco, Inc.
Recall date:	June 01, 2023
NHTSA Campaign #:	23V390000
Units affected:	62

Description:: Jayco, Inc. (Jayco) is recalling certain 2020-2021 Melbourne and Melbourne Prestige motorhomes. The instrument cluster may fail to display any information when the vehicle is started.
Consequeces:: A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
Corrective action:: Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed June 15, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Daimler 23V-204.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affects the following:

2021 JAYCO MELBOURNE Complaints
2021 JAYCO MELBOURNE. CONSUMER WRITES IN REGARD TO SIM CARD UPDATE SAFETY RECALL. THE CONSUMER IS IN THE PROCESS OF SELLING THE ABOVE MENTIONED VEHICLE BUT CAN NOT DO SO DUE TO THE FACT THAT HE NEEDS MERCEDES BENZ TO ISSUE A RECALL CLEARANCE LETTER SO THE RV CAN CROSS THE US/CANADIAN BORDER.;
2021 JAYCO MELBOURNE PRESTIGE Complaints
We have a brand new 2021 Jayco Melbourne that we've had for almost a year. We just took a trip and opened our bins underneath to find that in transit something shifted and TURNED THE LIGHT ON IN THE BIN and it burned the plastic cover of the light AND it burned a plastic tarp! Had it been touching something else, our entire unit could have gone up in flames! It seems that the bin that is directly UNDER THE BED accessible from OUTSIDE the RV has THREE LIGHT SWITCHES on the INSIDE WALLS of that bin. There is NO COVER over that switches. The bulbs in those lights are old style lights that get extremely hot. When things move during transit they can bump those switches and TURN THEM ON. THERE IS NO WAY TO KNOW THE LIGHT IS ON. (In my Fleetwood the Cago bin light switch was INSIDE THE RV and an indicator told you when it was on). Not so in this Jayco. So the light can get bumped on, you don't know it's on and it starts a fire! It melted and burned the cover over the light and it burned a tarp. Luckily the tarp mostly melted and never caught fire or we would have all DIED! THIS IS A SERIOUS SAFETY HAZARD. They either need to replace ALL these bulbs with LEDs that don't get hot OR put a COVER over that switch so that it cannot be accidentally turned on when contents in the bin shift during driving. I HAVE NEVER SEEN ANYTHING ON AN RV THIS UNSAFE!;