Mercedes-Benz USA, LLC is recalling certain 2022-2023 C300 and 2023 AMG C43 vehicles

Jun 30, 2023 — Recall Campaign #23V462000

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 C300 and 2023 AMG C43 vehicles. The transmission wiring harness may be the incorrect length, which can result in harness damage and a loss of drive power.

The recall was influenced by the manufacturer with about 8,178 units affected.

See recall notice

NHTSA Safety Recall Notice

23V462000

Manufacturer:	Mercedes-Benz USA, LLC
Recall date:	June 30, 2023
NHTSA Campaign #:	23V462000
Units affected:	8,178

Description:: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 C300 and 2023 AMG C43 vehicles. The transmission wiring harness may be the incorrect length, which can result in harness damage and a loss of drive power.
Consequeces:: A loss of drive power can increase the risk of a crash.
Corrective action:: Dealers will inspect and repair the transmission wiring harness routing, as necessary, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2023070015.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affects the following:

2023 MERCEDES-BENZ AMG C43 Complaints
I am filing a safety complaint regarding my 2023 Mercedes-Benz AMG C43 4MATIC. The vehicle has approximately 23,000 miles. On multiple occasions, the vehicle has abruptly and violently applied the brakes and/or come to a near stop while I was driving on highways and side roads, even though there was nothing in front of me that should have triggered emergency braking. There was no vehicle, pedestrian, cyclist, object, or road hazard present that would justify this braking event. This is not normal braking behavior. The car essentially performs an uncommanded emergency stop or severe deceleration without warning. The force is strong enough to create a serious risk of being rear-ended by vehicles behind me. This has happened at highway speeds and on local roads, making the vehicle unsafe to operate. If a following driver is unable to react in time, this defect could easily cause a crash, injury, or death. The problem appears related to the vehicle’s automatic emergency braking / Active Brake Assist / forward collision avoidance system and possibly other linked driver-assistance systems. The vehicle has already been serviced on two separate occasions for this exact issue, yet the problem has occurred again. Despite bringing the vehicle in for repair more than once, the defect remains unresolved. Because this dangerous unintended braking continues to happen, I cannot continue to drive the car safely with this issue unresolved. On April 1, 2025, I took the vehicle to Aristocrat Motors in Merriam, Kansas for the car slamming on the brakes and beeping when no one was around. The service center calibrated the augmented reality camera and performed a test drive. The invoice indicates that they were unable to duplicate the braking event during the test drive. They ran codes with SDS and found that the augmented reality camera was not calibrated correctly, so they performed a calibration. On December 31, 2025, I again took the vehicle to Aristocrat Motors in Merriam, Kansa;
2023 MERCEDES-BENZ C 300 4MATIC Complaints
2 of 245/40HR18XL & 2 of 225/45HR18XL... All 4 tires replaced I purchased a 2023 Mercedes-Benz C300 from Benzel Busch motor car (an authorized Mercedes-Benz dealer) in [XXX] in XXX. Since purchase, this vehicle has had repeated, unresolved defects. The Check Engine warning light has illuminated numurous times, resulting 4 separate towing incidents. Despite multiple warranty repairs, the same issues keep recurring. At only 10,167 miles, one tire required replacement due to abnormal wear. At only 22,780 miles, all 4 tires required full replacement for the same reason. In total 5 tires have been replaced within 22,780 miles, strongly suggesting an underlying vehicle defect (alignment, suspension or steering) rather then normal wear. I paid $1,700 out of picket for the 22,780 miles tire replacement, as tires are not typically covered under warranty. I believe this cost resulted directly from an unresolved vehicle defect, not drive behavior. I filed a formal complaint with Mercedes-Benz USA Customer Assistance Center and received Case No. XXX. I was told reimbursement would not be provided. Desired Resolution: Reimbursement of $1,700 for the tire replacement caused by an unresolved vehicle defect, and a written explanation of how Mercedes-Benz USA will address the recurring mechanical issues. Supporting docyments available: Repair orders, tire receipt, email correspondence. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6);