Ford Motor Company is recalling certain 2023 Escape, Super Duty F-250

Jul 21, 2023 — Recall Campaign #23V506000

Ford Motor Company (Ford) is recalling certain 2023 Escape, Super Duty F-250, Super Duty F-350, Super Duty F-450, and Super Duty F-550 vehicles equipped with a digital instrument panel cluster. The module may have been improperly soldered, preventing the instrument panel from illuminating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

The recall was influenced by the manufacturer with about 38,695 units affected.

See recall notice

NHTSA Safety Recall Notice

23V506000

Manufacturer:	Ford Motor Company
Recall date:	July 21, 2023
NHTSA Campaign #:	23V506000
Units affected:	38,695

Description:: Ford Motor Company (Ford) is recalling certain 2023 Escape, Super Duty F-250, Super Duty F-350, Super Duty F-450, and Super Duty F-550 vehicles equipped with a digital instrument panel cluster. The module may have been improperly soldered, preventing the instrument panel from illuminating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Consequeces:: An inoperable instrument panel cannot show critical safety information, such as the speedometer or warning lights, which may increase the risk of a crash.
Corrective action:: Dealers will replace the module or instrument panel as necessary, free of charge. Owner notification letters were mailed on November 4, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C25.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affects the following:

2023 FORD ESCAPE HYBRID Complaints
After incomplete over-the-air (OTA) update instrument panel cluster (IPC) fails to illuminate and only chimes when powered. Vehicle drives normally, but no speed, fuel, warning telltales shown to the driver. Safety issue as the driver is not informed of this critical vehicle information.;
2023 FORD F-250 SD Complaints
I bought this truck and its got 50000 miles on it and it has a clunking noise c coming from the steering shaft took it to ford to have trailer module recall fixed and had them inspect the noise and they said the whole steering shaft needs replaced and I have co workers with f250s and they have the same noise... something comes apart in steering shaft could cause a wreck and even death... dealer said its a common issue in the f250s they replace the whole shaft to fix the issue!;
2023 FORD F-350 SD Complaints
Vehicle randomly hesitates to shift (slip/flare), usually from 3-4 or 8-9 gears. It is sometimes accompanied by a clunk/slam before/after engaging the higher numbered gear. It seems to happen more often when the transmission is at/approaching normal operating temperature. The slip/flare has been becoming more frequent and is now randomly accompanied by the clunk/slam. I first noticed the slip/flare changing from gears 3-4. At that time the vehicle had 43,000mi on it.;
2023 FORD F-450 SD Complaints
Notable brake application pressure without brake light illumination. See attached file for details.;
2023 FORD F-550 SD Complaints
I received a compliance recall notice 26C10 from Ford. I just called Brondes Ford in Maumee, OH to schedule a “software repair” as described in the letter from FORD. The gentleman on the phone refused to schedule my appointment. He said because the vehicle has been “modified” (ie a box added to the bed) his dealership would not help me. When I asked him what I am supposed to do he said he did not know but they would not assume liability and help me. I told him I would contact Ford to report this and he said go ahead. Very unhelpful.;