BMW of North America, LLC is recalling certain 2023-2024 740i

Oct 18, 2023 — Recall Campaign #23V700000

BMW of North America, LLC (BMW) is recalling certain 2023-2024 740i, 740i xDrive, 760i xDrive, i7 eDrive50, i7 xDrive60, i7 M70, 2024 750e xDrive, 530i, 530i xDrive, i5 eDrive40, and i5 M60 vehicles. The ground connection to the steering wheel may not have been attached correctly, resulting in an inoperative hands-on detection system.

The recall was influenced by the manufacturer with about 12,296 units affected.

See recall notice

NHTSA Safety Recall Notice

23V700000

Manufacturer:	BMW of North America, LLC
Recall date:	October 18, 2023
NHTSA Campaign #:	23V700000
Units affected:	12,296

Description:: BMW of North America, LLC (BMW) is recalling certain 2023-2024 740i, 740i xDrive, 760i xDrive, i7 eDrive50, i7 xDrive60, i7 M70, 2024 750e xDrive, 530i, 530i xDrive, i5 eDrive40, and i5 M60 vehicles. The ground connection to the steering wheel may not have been attached correctly, resulting in an inoperative hands-on detection system.
Consequeces:: An inoperative hands-on detection system may fail to detect when the driver's hands are not on the steering wheel and therefore not engage the emergency stopping assistant system, increasing the risk of a crash.
Corrective action:: Dealers will inspect and reattach the ground connection as necessary, free of charge. Owner notification letters were mailed December 8, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affects the following:

2024 BMW 530I Complaints
Concern: The 2024 BMW 530i is equipped with "Dynamic Cruise Control" and a "Speed Limit Assistant." The system is designed to automatically adopt posted speed limits and adjust the cruise control set speed. However, because this specific trim lacks a radar-based distance-monitoring sensor (Active Cruise Control), the vehicle initiates aggressive, unintended acceleration toward slower-moving traffic or stopped obstacles whenever it detects a higher speed limit sign. Safety Risk: While the vehicle is using its cameras to "see" and adopt an external speed command, it remains "blind" to the actual traffic directly in its path. This creates a high risk of rear-end collisions, as the car will prioritize reaching the new speed limit even if it means accelerating directly into the bumper of a lead vehicle. Proposed Solution: A "Dynamic" cruise control system that has the authority to control acceleration based on external data MUST also have the authority to maintain a safe following distance. I propose that BMW should be required to include distance-monitoring features in all cruise control systems that utilize automated speed adoption. If the hardware for distance-keeping is not present, the car should not be permitted to automatically increase speed based on roadside signs. Inspection Status: The vehicle is available for inspection. No warning lamps appeared prior to these incidents, as the system is operating exactly as programmed by the manufacturer, which highlights a fundamental logic and design failure.;
2024 BMW 740I Complaints
My car is about 1.5 yers old, bmw 740i. I have been towed back to the dealer twice now for the same issue.i live in Illinois and work in Milwaukee, Wisconsin, so I drive on the expressway a lot. I received the following message on my display while driving at 75-80 mph. The message is “ inability to drive.” I have received this 3 times. When it occurs the steering is more difficult and, I am told starts to shut down major systems, so needlessly to say quite unnerving and I had difficulty getting onto the shoulder. The first occurrence was last year in October (2024). I was afraid to drive the car when everyone else was travelling at high speeds. So had it towed to dealer. The dealer did not seem to understand this message and why it happened, and even what would happen. They did a software upgrade and told me it was fixed. On [XXX] it happened again, same message although different look with the software upgrade, and had to be towed. I don’t trust the car since no one can tell me why this is happening and what it does. The dealer said they are not familiar with it. I told them we have read online that others have had this happen, but no recalls or information. If this message is in the software there has to be a data dictionary that explains, 1) what triggers it, 2) why, 3) what does it do, and 4) can it be disabled. No one seems to know, and it is putting me at risk of an accident, that no one understands. I am afraid to drive the car. If I am in an accident because of this bmw should libel. Please help! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6);
2024 BMW 750E Complaints
The contact owns a 2024 BMW 750E. The contact stated while driving at an undisclosed speed, the high-voltage system warning light illuminated. The contact continued to drive the vehicle a short distance, and then the drive train warning light illuminated. The contact stated that the warning instructed the contact to contact the local service center. The vehicle was driven to the residence. The dealer was contacted, and the contact was informed that the vehicle was safe to drive. The contact stated that approximately three days later, while driving at an undisclosed speed with the cruise control feature enabled, the unattended driver warning light illuminated. The message indicated that 911 was being called, and the engine seized. The contact stated that the engine seized in the middle of the street. The contact stated that after waiting for several minutes, the vehicle was started and the vehicle was driven to a safe location. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that the error messages were displayed due to the way the contact was driving. The manufacturer was made aware of the failure. The failure mileage was approximately 13,100.;
2024 BMW 760I Complaints
There is an open recall on my 2024 BMW 760i and BMW has NO FIX over a year now and the NHTSA is doing nothing to pressure BMW to fix this critical issue. This is unacceptable as it puts all of us as risk and the NHTSA has to take this issue serioulsy, I am unable to sell this vehicle or get a new insurance and you folks have put no pressure on BMW to fix this. Please CC the head of the NHTSA and start putting pressure on BMW to solve this.;