Subaru of America, Inc. is recalling certain model year 2021 Crosstrek

Nov 09, 2023 — Recall Campaign #23V755000

Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.

The recall was influenced by the manufacturer with about 95,830 units affected.

See recall notice

NHTSA Safety Recall Notice

23V755000

Manufacturer:	Subaru of America, Inc.
Recall date:	November 09, 2023
NHTSA Campaign #:	23V755000
Units affected:	95,830

Description:: Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.
Consequeces:: An inoperative inhibitor switch may prevent the reverse lights from illuminating and the rearview camera image from displaying, increasing the risk of a crash.
Corrective action:: Dealers will replace the inhibitor switch, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WRQ-23.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affects the following:

2021 SUBARU CROSSTREK Complaints
Drivers side door, interior automatic door lock switch spins and makes a clicking sound when you just start go forward.;
2022 SUBARU FORESTER Complaints
The affected product is a Kuat Sherpa 2.0 hitch-mounted bicycle rack (2-bike, [1.25" / 2"] receiver), purchased new in January 2023, mounted on a 2022 Subaru Forester. On two occasions in the past several months, the front ratchet/hook arm that secures the front wheel released on its own while the vehicle was in motion, allowing the bicycle to come off the tray. On July 17th 2026, at approximately 15 mph on a gravel driveway, the bike released and was retained only by the rear wheel strap. On August 26th 2026, at approximately 15 mph, the bike released again and was retained only because a supplemental lock cable was attached; the bike ended up on the ground behind the vehicle with the rack still mounted and deployed (photo attached, timestamped 8/26/26 21:56). The rack was installed and used per the manufacturer's user guide: correct hitch class, provided hitch pin, torqued to spec, genuine unmodified parts, and within the stated weight limit. There was no crash, curb strike, or overloading. No injury or property damage to other vehicles occurred, but a bicycle detaching from a rack at highway speed presents a clear risk of a crash to following traffic. Note for investigators: NHTSA recall campaign 24E044 addressed a similar carrier-drop failure on Kuat's Transfer v2, in which a pivot mechanism could disengage and let the carrier/bike drop while driving. The failure I experienced on the Sherpa 2.0 is the same class of failure. I have not seen a recall covering the Sherpa 2.0.;
2023 SUBARU LEGACY Complaints
Full screen ads inhibiting, stopping, and blockingfunctionality unless interacted with from a third party service that was forcibly installed by dealership/manufacturer;
2023 SUBARU OUTBACK Complaints
While driving on the highway I had my cruise control on with my driving assist turned on. My car tried to veer to the left, hard, almost into the guardrail. It had happened before but not as severe as this time. Going highway speed, I was lucky enough no one was next to me. Someone could have got seriously injured!;