Ford Motor Company is recalling certain 2021-2022 E-350 and E-450 vehicles equipped with dual

Feb 09, 2024 — Recall Campaign #24V097000

Ford Motor Company (Ford) is recalling certain 2021-2022 E-350 and E-450 vehicles equipped with dual rear wheels. An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.

The recall was influenced by the Office of Defects Investigation with about 16,543 units affected.

See recall notice

NHTSA Safety Recall Notice

24V097000

Manufacturer:	Ford Motor Company
Recall date:	February 09, 2024
NHTSA Campaign #:	24V097000
Units affected:	16,543

Description:: Ford Motor Company (Ford) is recalling certain 2021-2022 E-350 and E-450 vehicles equipped with dual rear wheels. An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.
Consequeces:: A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.
Corrective action:: Dealers will replace the power steering pressure line and the hydroboost jumper line, free of charge. Vehicles in this recall were previously recalled under 22V-089 and owners will need to have the new remedy completed even if their vehicle was remedied under the prior recall. Owner notification letters were mailed on June 21, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S07.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affects the following:

2022 FORD E-350 Complaints
open recall for paint peeling on the gas tank, could cause a fire. No Ford dealers in my area can take care of the problem.: I am writing to file a formal complaint regarding a Ford dealership’s failure to properly support and address a safety recall on my vehicle. As you know, safety recalls are issued to protect consumers and ensure that potentially dangerous vehicle defects are corrected promptly and at no cost to the vehicle owner. When a dealership fails or refuses to properly handle a recall repair, it raises serious safety and compliance concerns. Despite bringing my vehicle to the dealership regarding the recall, the issue has not been properly addressed. I am requesting that this matter be reviewed and that appropriate action be taken to ensure the recall repair is handled in accordance with federal safety requirements. For reference, my vehicle information is as follows: Vehicle Make/Model: Ford VIN: [XXX] ___________?Recall Number (if known): ___gas tank peeling______________?Dealership Name & Location: ____5 dealerships in my area_____________ Date of Visit: __called all dealers so did ford customer support_________________ I respectfully request assistance in ensuring that the recall repair is completed properly and without further delay. Thank you for your attention to this matter. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6);
2022 FORD E-450 Complaints
The contact owns a 2022 Ford E-450. The contact received notification of Customer Satisfaction Program: 24N03 (Hydro boost or Hydro max Power Steering Pressure and Jumper Line Replacement). The contact stated that while driving 70 MPH, the brake pedal was depressed but the vehicle failed to stop immediately. The contact downshifted the transmission from fifth to first gear to stop the vehicle. Additionally, the vehicle experienced a loss of power steering assist while turning. There was no warning light illuminated. The vehicle was towed to the dealer, where it was determined that the hydro boost power steering pressure and jumper line needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V097000 (Steering, Service Brakes, Hydraulic); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 12,750.;