Chrysler is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee

Feb 15, 2024 — Recall Campaign #24V111000

Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

The recall was influenced by the manufacturer with about 199,143 units affected.

See recall notice

NHTSA Safety Recall Notice

24V111000

Manufacturer:	Chrysler (FCA US, LLC)
Recall date:	February 15, 2024
NHTSA Campaign #:	24V111000
Units affected:	199,143

Description:: Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Consequeces:: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Corrective action:: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affects the following:

2024 JEEP GRAND CHEROKEE L Complaints
While driving 45mph along a straight, open highway my vehicle suddenly shifted itself to park and stopped itself abruptly. I was then unable to shift the car out of park or move the brake or gas pedal or turn off the vehicle. This lasted for approximately 15 minutes and the car would not let me open the doors. All the dashboard lights were illuminated and my driver display screen stated if I took my foot off the brake the car would reverse. Eventually after 15 minutes of trying to shift and turn off the car it did shut off.;
2024 JEEP WRANGLER Complaints
On approximately 95% of my driving trips, my 2024 Jeep Wrangler 4xe suddenly and unpredictably loses acceleration or drive power. When I press the accelerator, the vehicle does not respond or accelerate normally. A warning then appears stating that electric mode is unavailable. After several seconds, the vehicle begins operating normally again. There is no apparent pattern, and this has occurred while traveling approximately 50 to 70 mph. The malfunction appears to involve the hybrid propulsion or power-control system. The vehicle is available for inspection. It is included in FCA Recall A7ululo:\/\/A nawe7Cl7C (NHTSA Campaign 25V-710), which concerns loss of drive power associated with an over-the-air software update. No remedy is currently available. This condition putssafety because I cannot rely on the Jeep to accelerate or maintain power when needed. At highway speeds, it could prevent me from responding to traffic, merging safely, or avoiding a hazard. I have stopped driving the Jeep on highways whenever possible and use back roads instead. The dealership has not yet reproduced or diagnosed this specific problem, although the symptoms are consistent with Recall A7C. The vehicle has received service for other recalls and is awaiting an engine replacement under a separate recall. It has not been inspected by police, insurance representatives, or an independent repair facility for this issue. There is generally no warning before the loss of acceleration. The “Electric Mode Unavailable” message appears after the malfunction begins, and normal performance returns several seconds later.;