Mercedes-Benz USA, LLC is recalling certain 2023 AMG C43 4MATIC vehicles

May 24, 2024 — Recall Campaign #24V371000

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 AMG C43 4MATIC vehicles, equipped with AMG Performance seats. The seat wiring harness may be incorrectly routed, which can cause it to become damaged when the seat is fully reclined.

The recall was influenced by the manufacturer with about 18 units affected.

See recall notice

NHTSA Safety Recall Notice

24V371000

Manufacturer:	Mercedes-Benz USA, LLC
Recall date:	May 24, 2024
NHTSA Campaign #:	24V371000
Units affected:	18

Description:: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 AMG C43 4MATIC vehicles, equipped with AMG Performance seats. The seat wiring harness may be incorrectly routed, which can cause it to become damaged when the seat is fully reclined.
Consequeces:: A damaged wiring harness can prevent the air bags installed in the seats from deploying as intended during a crash, increasing the risk of injury.
Corrective action:: Dealers will inspect and reroute the wiring harness, as necessary, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060009.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affects the following:

2023 MERCEDES-BENZ AMG C43

2023 MERCEDES-BENZ AMG C43 Complaints
I am filing a safety complaint regarding my 2023 Mercedes-Benz AMG C43 4MATIC. The vehicle has approximately 23,000 miles. On multiple occasions, the vehicle has abruptly and violently applied the brakes and/or come to a near stop while I was driving on highways and side roads, even though there was nothing in front of me that should have triggered emergency braking. There was no vehicle, pedestrian, cyclist, object, or road hazard present that would justify this braking event. This is not normal braking behavior. The car essentially performs an uncommanded emergency stop or severe deceleration without warning. The force is strong enough to create a serious risk of being rear-ended by vehicles behind me. This has happened at highway speeds and on local roads, making the vehicle unsafe to operate. If a following driver is unable to react in time, this defect could easily cause a crash, injury, or death. The problem appears related to the vehicle’s automatic emergency braking / Active Brake Assist / forward collision avoidance system and possibly other linked driver-assistance systems. The vehicle has already been serviced on two separate occasions for this exact issue, yet the problem has occurred again. Despite bringing the vehicle in for repair more than once, the defect remains unresolved. Because this dangerous unintended braking continues to happen, I cannot continue to drive the car safely with this issue unresolved. On April 1, 2025, I took the vehicle to Aristocrat Motors in Merriam, Kansas for the car slamming on the brakes and beeping when no one was around. The service center calibrated the augmented reality camera and performed a test drive. The invoice indicates that they were unable to duplicate the braking event during the test drive. They ran codes with SDS and found that the augmented reality camera was not calibrated correctly, so they performed a calibration. On December 31, 2025, I again took the vehicle to Aristocrat Motors in Merriam, Kansa;