Ford Motor Company is recalling certain 2014 F-150 vehicles

Jun 17, 2024 — Recall Campaign #24V444000

Ford Motor Company (Ford) is recalling certain 2014 F-150 vehicles. A loss of signal between the transmission output shaft speed sensor and the powertrain control module can cause the transmission to unexpectedly downshift into first gear, regardless of vehicle speed.

The recall was influenced by the Office of Defects Investigation with about 552,188 units affected.

See recall notice

NHTSA Safety Recall Notice

24V444000

Manufacturer:	Ford Motor Company
Recall date:	June 17, 2024
NHTSA Campaign #:	24V444000
Units affected:	552,188

Description:: Ford Motor Company (Ford) is recalling certain 2014 F-150 vehicles. A loss of signal between the transmission output shaft speed sensor and the powertrain control module can cause the transmission to unexpectedly downshift into first gear, regardless of vehicle speed.
Consequeces:: Unexpectedly downshifting into first gear may result in a loss of vehicle control, increasing the risk of a crash.
Corrective action:: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed July 1, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S37.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affects the following:

2014 FORD F-150

2014 FORD F-150 Complaints
We purchased this 2014 Ford F-150 SuperCrew (3.5L EcoBoost) used on Dec 31, 2022. Just two days after taking it home, the vehicle began experiencing sudden, violent, uncommanded downshifts from 6th to 1st gear at highway speeds. This occurred throughout our ownership. Because this was our family's only form of transportation, we had no choice but to continue driving it under these terrifying conditions, repeatedly navigating a lethal safety hazard with our three children in the vehicle until the powertrain suffered a catastrophic failure. This matches the exact defect investigated under NHTSA Campaign 24V444 / Recall 24S37 and expanded under Recall 26S45. On Dec 23, 2023, a final highway downshift forced the powertrain into 1st gear, creating immense kinetic stress and engine-braking that instantly shattered internal components and caused a severe engine knock. Less than a mile later, while trying to get our family home in life-threatening -40 degree Fairbanks winter weather with our three children inside, the engine completely blew, leaving us stranded. The Fairbanks Ford dealership initially stated that Ford would be liable for the consequential damages. However, it later backtracked, claiming that a local customer satisfaction program had "timed out" at the 150,000-mile threshold. A diagnostic certification from a local Nissan dealership has documented the failure. I was an original reporter aiding the push to reopen this failed software recall investigation, and Ford's corporate delays allowed this defect to destroy my engine before a real fix was issued. Due to this defect, our family has suffered extreme financial hardship: we spent $6,513.68 out of pocket for a 5-month Turo rental starting Christmas Day 2023; I was forced to leave my job due to a lack of transportation in a sub-zero climate; and I had to liquidate my retirement early. We have paid on time for 3 straight years on a broken vehicle and currently owe $19,633.44 on a financial ghost. Ford Motor Co;