General Motors, LLC is recalling certain 2024 Chevrolet Silverado Medium Duty 4500HD

Oct 02, 2024 — Recall Campaign #24V738000

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado Medium Duty 4500HD, 5500HD, 6500HD vehicles. The air bag sensing and diagnostic module (SDM) may not have been activated during installation.

The recall was influenced by the manufacturer with about 25 units affected.

See recall notice

NHTSA Safety Recall Notice

24V738000

Manufacturer:	General Motors, LLC
Recall date:	October 02, 2024
NHTSA Campaign #:	24V738000
Units affected:	25

Description:: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado Medium Duty 4500HD, 5500HD, 6500HD vehicles. The air bag sensing and diagnostic module (SDM) may not have been activated during installation.
Consequeces:: Inactive air bags will not deploy in a crash, increasing the risk of injury.
Corrective action:: A Navistar technician will activate the air bag module, free of charge. Owner notification letters were mailed November 1, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242477760.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Affects the following:

2024 CHEVROLET SILVERADO 5500 Complaints
In August of 2025 I purchased a Chevy MD 5500 from Paul Masse, Inc., in RI. From the time of delivery the truck had a serious shake while operating. Paul Masse, Inc., told me that the tires had flat spots from sitting on the lot prior to purchase. As time went on the dealership placed two new sets of tires on the truck. Neither set fixed the shaking. Paul Masse, Inc., told me that this was how the truck operates and that there was nothing that they could do about it. I continued to contact the dealership for further examination of the vehicle for months with no response. I eventually sent a claim into the RI Dealer Commissioners' office. The commission acknowledged my claim and reached out to Paul Masse, Inc. Paul Masse, Inc., agreed to have their Executive VP, Bob Masse take the vehicle for a ride with me to see what was going on. After driving the truck with Bob Masse, he agreed to bring the truck in for further review. I dropped the truck off a day later, Bob Masse called me after his mechanics looked the vehicle over and told me that they would not be able to fix the truck, but they would offer a buyback if I agreed to take a new truck. I agreed to take the new truck. I had to finance a whole new truck, paying for more insurance, sales and registration taxes. The day I took delivery of the new truck it drove exactly as the old truck drove. In addition to the truck shaking like the old truck, the check engine light was on. I immediately called the Bob Masse, Bob told me to drop the truck off and they would have a look at it. After I dropped the truck off to the dealership, they had it for five days. Bob Masse had called me to say that the check engine light had been repaired, but they were waiting on new tires to come in, as they thought the shaking was once again from "Flat Spots" on the tires. Two days later I was notified from the service department that the truck was ready for pickup. There were no new tires on the truck. Bob Masse said no new tires.;