Kia America, Inc. is recalling certain 2024-2025 EV9 vehicles
— Recall Campaign #24V757000
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
The recall was influenced by the manufacturer with about 14,163 units affected.
NHTSA Safety Recall Notice
24V757000
| Manufacturer: | Kia America, Inc. |
|---|---|
| Recall date: | October 10, 2024 |
| NHTSA Campaign #: | 24V757000 |
| Units affected: | 14,163 |
- Description:
- Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
- Consequeces:
- An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
- Corrective action:
- The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.
- Notes:
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.