Mazda North American Operations is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles

Oct 31, 2024 — Recall Campaign #24V814000

Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.

The recall was influenced by the manufacturer with about 80,915 units affected.

See recall notice

NHTSA Safety Recall Notice

24V814000

Manufacturer:	Mazda Motor Corp.
Recall date:	October 31, 2024
NHTSA Campaign #:	24V814000
Units affected:	80,915

Description:: Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.
Consequeces:: An ESU that does not function properly, increases the risk of a crash.
Corrective action:: Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.

Affects the following:

2025 MAZDA CX-70 Complaints
Within 100 days of purchasing the CX70 new ,we noticed that the collision avoidance system was malfunctioning . It would alert when no car was near us . It did not alert every time a car was actually in our right blind spot or moving through our right blind spot . The malfunctions were random and happened in a variation of conditions and driving situations . We began to mistrust the system and continually disregarded many of its alerts . The old boy who cried Wolf sinerio.We took the car into a Mazda dealer in [XXX] ,FINDLAY MAZDA they told us that the system is malfunctioning but the software fix is not yet available from the manufacturer Mazda. We were told to wait for contact from Mazda to get the update . About two moths later we backed into a mailbox at slow speed and received no alert . This collision caused $600 damage to the right tail light . This incident prompted me to call Mazda customer experience to get our software update expedited. They resisted and continued with the unavailable narrative .I insisted and demanded a fix as this was a safety feature that is now an unsafe condition and also it is a very expensive feature on this car that we paid for and have not had the use of for several month to that point . A service appointment was arranged at Alan Webb Mazda in [XXX] . By the time of the appointment there were two other service recalls that needed to be accomplished on the vehicle so I approved that works also but the repair of the collision avoidance system was my primary concern and also Mazda had agreed to replace the tail light if in fact the system had malfunctioned . The next day the vehicle was ready for pickup (July30, 2026). When the vehicle was picked up at the service dept. I was told that there were no problems with the collision avoidance system . As of Aug 1,2026 the system is still malfunctioning in the same way as the two previous complaints . I believe they are hiding the truth about vehicle safety features. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA;
2025 MAZDA CX-90 Complaints
Recently, while driving our Mazda CX-90 (2025) we noticed a persistent and constant odor of fuel/gasoline vapors arise from the vehicle. We noticed this after driving the vehicle approximately 120 min from Las Vegas, NV to St. George, UT. The smell was intoxicating and nauseating. I took it into 2 local dealerships to investigate and called Mazda USA headquarters and spoke to a supervisor located in Irvine, CA. She explained to me that she gets complaints like this all the time during the summer months and that the larger Cx-90 is known to have the issue of leaking gasoline fumes/smelling of strong gasoline odor. I expressed my concerns for the safety of my family and surrounding environment including the flammable nature as well. The remedy that was provided was similar to the previous stating to park it outside and not fill up the gasoline tank greater than 3/4 full. I expressed that I drive a 2012 Honda Accord and do not have a gasoline leak nor strong odor of this magnitude nor have I ever experienced this before. We live in Las Vegas, NV. I am expected to drive my vehicle less and park it on the street all summer or when temperatures are above 100 deg? She stated, “We live in times where these newer vehicles are not made like the old ones.” I asked, “So is it this model that has the issue?” She replied, “Its the big one right, the CX-90? Yes, the bigger vehicles have this issue.” Is this considered normal to have a valve to release fuel vapors due to high pressures?;