New Flyer of America, Inc. is recalling certain 2012-2025 Xcelsior buses
— Recall Campaign #25V542000
New Flyer of America, Inc. (New Flyer) is recalling certain 2012-2025 Xcelsior buses. The buses may have been built without enough emergency exits or the exits may be in an incorrect location. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
The recall was influenced by the manufacturer with about 2,354 units affected.
NHTSA Safety Recall Notice
25V542000
| Manufacturer: | New Flyer of America, Inc. |
|---|---|
| Recall date: | August 22, 2025 |
| NHTSA Campaign #: | 25V542000 |
| Units affected: | 2,354 |
- Description:
- New Flyer of America, Inc. (New Flyer) is recalling certain 2012-2025 Xcelsior buses. The buses may have been built without enough emergency exits or the exits may be in an incorrect location. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
- Consequeces:
- An insufficient number, or incorrectly located, of emergency exits can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.
- Corrective action:
- New Flyer will mail instructions and necessary parts to add additional emergency egress windows, free of charge. Owner notification letters were mailed October 8, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.