Volkswagen Group of America, Inc. is recalling certain 2025 GTI

Sep 24, 2025 — Recall Campaign #25V638000

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 GTI, Golf R, Audi A5, A6 Sportback E-Tron, S5, S6 Sportback E-Tron, 2026 Q4 Sportback E-Tron, and Q4 E-Tron vehicles. The torsion bar in one or both front seat belt retractors may have been damaged during production.

The recall was influenced by the manufacturer with about 1,042 units affected.

See recall notice

NHTSA Safety Recall Notice

25V638000

Manufacturer:	Volkswagen Group of America, Inc.
Recall date:	September 24, 2025
NHTSA Campaign #:	25V638000
Units affected:	1,042

Description:: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 GTI, Golf R, Audi A5, A6 Sportback E-Tron, S5, S6 Sportback E-Tron, 2026 Q4 Sportback E-Tron, and Q4 E-Tron vehicles. The torsion bar in one or both front seat belt retractors may have been damaged during production.
Consequeces:: In a crash, a damaged torsion bar in a retractor could fail. If this happens, the seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
Corrective action:: Dealers will replace one or both front seat belts, free of charge. Owner notification letters were mailed October 30, 2025, and October 31, 2025. Owners may contact Audi at 1-800-253-2834 or Volkswagen at 1-800-893-5298. Audi's number for this recall is 69UM; Volkswagen’s number for this recall is 694T. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 26, 2025.

Affects the following:

2025 AUDI A5 Complaints
Vehicle performs a complete stop in the middle of a drive on the freeway. I loose sight of where I am going due to this sudden break, without knowing the UNKNOWN OF WHAT WILL HAPPEN. The vehicle has been inspected by Audi dealership over four times for this issue, in which they are not resolving this problem and stating nothing has been discovered by the scanner. The only message followed by the immediate breaking is ,"Emergency Assist: Cancelled". I have been denied a buyback two times because it's not considered a "repair". They are not taking my situation and safety concern seriously and I am hopeless.;
2025 AUDI A6 SPORTBACK E-TRON Complaints
The contact owns a 2025 Audi A6 Sportback E-tron. The contact stated that while his wife was attempting to exit the vehicle through the rear door, the door failed to open as needed. Additionally, the contact was unable to unlock or gain access to the vehicle via the phone key and keyless entry features. The contact stated that the failure was intermittent and had also occurred on a 2025 Audi Q6 E-tron vehicle he currently owned. The vehicles were taken to the dealer, and the contact was advised that a software update was required to correct the issue; however, the update was not currently available and was expected to be released in the third quarter of the year. The manufacturer was notified of the failure. The failure mileage was unavailable.;
2025 AUDI S5 Complaints
I am filing this safety complaint regarding my 2025 Audi S5, VIN [XXX]. Since taking delivery on [XXX], the vehicle has experienced repeated and intermittent malfunctions involving the driver-assistance and steering systems. On numerous occasions, the Lane Departure Warning/Lane Assist system has applied unexpected and excessive steering input. When attempting to change lanes, including while using the turn signal, the vehicle has at times attempted to steer back toward the original lane. The system has also made intrusive steering corrections while I am already traveling within my lane. These events can be unpredictable and create concern that the vehicle may unexpectedly alter my intended steering direction. The vehicle also repeatedly displays warnings stating that driver-assistance systems are currently limited or unavailable. These warnings have occurred in both rainy and clear/dry conditions and have occurred while the vehicle is being driven at highway speeds. In addition, I have repeatedly experienced a clunking sensation/noise through the steering/front axle area during sharp turns, full-lock steering, parking maneuvers, and roundabouts. The vehicle has been presented to an authorized Audi dealership multiple times for these recurring concerns. A software update was performed in August 2026. The vehicle initially appeared improved, but the driver-assistance and steering symptoms returned shortly afterward and have continued. These are recurring, intermittent safety-related problems, not a single isolated event. I am concerned that unpredictable steering intervention and repeated driver-assistance system failures could contribute to loss of vehicle control or a collision. I am requesting that NHTSA document and investigate these recurring safety concerns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6);
2025 AUDI S6 SPORTBACK E-TRON Complaints
Electrical system failure - risk of fire warning. Car would not engage in gear. 2025, with less than 1000 miles;