Auto Recalls for Consumers

2020 DODGE DURANGO Recall - Campaign #20V191000

 
Auto Recalls For Consumers

2020 DODGE DURANGO RECALL - #20V191000

RECALL FOR BACK OVER PREVENTION : SENSING SYSTEM : CAMERA

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

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Information provided by the National Highway Traffic Safety Administration.
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Recall Details
Vehicle 2020 DODGE DURANGO
Manufacturer Chrysler (FCA US LLC)
Manufactured between 1/1/1900 - 1/1/1900
Recalled on 4/2/2020
Influenced by Chrysler (FCA US LLC)
Owners Notified on 4/27/2020
# Affected 319,610
Recalled for BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
 
Description Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequences The lingering rearview image can distract the driver, increasing the risk of a crash.
Corrective action Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
See also 2020 DODGE DURANGO Recall for AIR BAGS, CRITICAL FASTENERS

2020 DODGE DURANGO Recall for AIR BAGS, SIDE/WINDOW, CURTAIN
Technical Service Bulletins Dec 13, 2021 - 162300 STRUCTURE:BODY:DOOR
Front Door Window If the front side door glass has flaws such as delamination, distortion, or cracking, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the affected area of th

Dec 13, 2021 - 162900 STRUCTURE:BODY:ROOF AND PILLARS
Rattle Coming From Sunroof This bulletin involves replacing the sunroof fasteners. Customers may comment on the following:Rattle coming from sunroof.

Dec 13, 2021 - 162900 STRUCTURE:BODY:ROOF AND PILLARS
Water Leak From Overhead Console, A Pillar And Or Headliner. Sunroof Drain Tube Inspection.

Dec 13, 2021 - 980000 UNKNOWN OR OTHER
Rattle Coming From Sunroof This bulletin involves replacing the sunroof fasteners. Customers may comment on the following:Rattle coming from sunroof.

Dec 13, 2021 - 980000 UNKNOWN OR OTHER
Water Leak From Overhead Console, A Pillar And Or Headliner. Sunroof Drain Tube Inspection.

View all Technical Service Bulletins



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Just because a car has been recalled does not mean it is not a reliable car. Millions of cars get recalled every year. Recalls often involve problems that are rare but could cause a serious problem if they occur. So the risk to any given driver is often remote, even though there may be a few high-profile incidents traced to the problem.

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