Auto Recalls for Consumers

2014 FORD EXPLORER Recall - Campaign #21V537000

 
Auto Recalls For Consumers

2014 FORD EXPLORER RECALL - #21V537000

RECALL FOR SUSPENSION : REAR

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.

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Information provided by the National Highway Traffic Safety Administration.
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Recall Details
Vehicle 2014 FORD EXPLORER
Manufacturer Ford Motor Company
Manufactured between 1/1/1900 - 1/1/1900
Recalled on 7/16/2021
Influenced by Ford Motor Company
Owners Notified on 3/16/2022
# Affected 631,176
Recalled for SUSPENSION:REAR
 
Description Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Consequences A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Corrective action Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
See also 2014 FORD EXPLORER Recall for SUSPENSION, REAR

2014 FORD EXPLORER Recall for SUSPENSION, REAR

2014 FORD EXPLORER Recall for SUSPENSION, REAR

2014 FORD EXPLORER Recall for POWER TRAIN, AXLE ASSEMBLY, AXLE SHAFT
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Just because a car has been recalled does not mean it is not a reliable car. Millions of cars get recalled every year. Recalls often involve problems that are rare but could cause a serious problem if they occur. So the risk to any given driver is often remote, even though there may be a few high-profile incidents traced to the problem.

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