Auto Recalls for Consumers

2017 FORD EXPLORER Recall - Campaign #21V537000

 
Auto Recalls For Consumers

2017 FORD EXPLORER RECALL - #21V537000

RECALL FOR SUSPENSION : REAR

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.

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Information provided by the National Highway Traffic Safety Administration.
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Recall Details
Vehicle 2017 FORD EXPLORER
Manufacturer Ford Motor Company
Manufactured between 1/1/1900 - 1/1/1900
Recalled on 7/16/2021
Influenced by Ford Motor Company
Owners Notified on 3/16/2022
# Affected 631,176
Recalled for SUSPENSION:REAR
 
Description Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Consequences A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Corrective action Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
See also 2017 FORD EXPLORER Recall for ENGINE AND ENGINE COOLING, ENGINE, GASOLINE, TURBO/SUPERCHARGER

2017 FORD EXPLORER Recall for SEATS

2017 FORD EXPLORER Recall for SEATS, FRONT ASSEMBLY, RECLINER

2017 FORD EXPLORER Recall for STEERING

2017 FORD EXPLORER Recall for SUSPENSION, REAR

2017 FORD EXPLORER Recall for SEATS

2017 FORD EXPLORER Recall for SUSPENSION, REAR

2017 FORD EXPLORER Recall for STRUCTURE, BODY

2017 FORD EXPLORER Recall for STRUCTURE, BODY

2017 FORD EXPLORER Recall for STRUCTURE, BODY

2017 FORD EXPLORER Recall for STRUCTURE, BODY

2017 FORD EXPLORER Recall for STRUCTURE, BODY

2017 FORD EXPLORER Recall for STRUCTURE, BODY

2017 FORD EXPLORER Recall for STRUCTURE, BODY
Technical Service Bulletins Jan 03, 2022 - 110000 ELECTRICAL SYSTEM
Certain 2016-2018 Model Year Explorer Vehicles High-Speed Cooling Fan Motor Relay ; Reason for supplement: Vehicle Build Date: Ending build date for Chicago Assembly built vehicles has been updated

Dec 27, 2021 - 118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos

Dec 27, 2021 - 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos

Sep 05, 2021 - 060000 ENGINE AND ENGINE COOLING
This program provides a no-cost, one-time repair (if needed) to the high-speed cooling fan relay and respective electrical terminals, if affected, to ten (10) years of service or 150,000 miles from the warranty start date of the vehicle, wh

Sep 03, 2021 - 102640 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS
Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincol

View all Technical Service Bulletins



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Do you drive a 2017 FORD EXPLORER?

Just because a car has been recalled does not mean it is not a reliable car. Millions of cars get recalled every year. Recalls often involve problems that are rare but could cause a serious problem if they occur. So the risk to any given driver is often remote, even though there may be a few high-profile incidents traced to the problem.

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