2019 MITSUBISHI ECLIPSE CROSS RECALL - #18V620000
RECALL FOR ELECTRICAL SYSTEM : SOFTWARE
Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
Information provided by the
National Highway Traffic Safety Administration.
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Recall Details
| Vehicle |
2019 MITSUBISHI ECLIPSE CROSS |
|
| Manufacturer |
Mitsubishi Motors North America, Inc. |
| Manufactured between |
12/26/2017 - 6/21/2018 |
| Recalled on |
9/18/2018 |
| Influenced by |
Mitsubishi Motors North America, Inc. |
| Owners Notified on |
10/16/2018 |
| # Affected |
9,166 |
| Recalled for |
ELECTRICAL SYSTEM:SOFTWARE |
|
|
| Description |
Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected. |
| Consequences |
If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision. |
| Corrective action |
MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007. |
| Notes |
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. |
| See also |
2019 MITSUBISHI ECLIPSE CROSS Recall for FORWARD COLLISION AVOIDANCE, SOFTWARE, PEDESTRIAN/CYCLIST/OBJECT/OBSTACLE/ RECOGNITION
|
| Technical Service Bulletins |
Nov 05, 2021 - 010000 STEERING
This Technical Information Notice was sent to dealers informing them of the photo requirement for claims when performing a wheel alignment check and adjustment on an affected vehicle with a customer concern of pulling/drifting and/or steeri
Nov 05, 2021 - 020000 SUSPENSION
This Technical Service Bulletin was sent to dealers updating content for the Front Suspension section of the affected Service Manual.
Nov 05, 2021 - 030000 SERVICE BRAKES, HYDRAULIC
This Technical Service Bulletin was sent to dealers updating content for the Basic Brake section of the affected Service Manuals.
Nov 05, 2021 - 070000 FUEL SYSTEM, GASOLINE
This Technical Service Bulletin was sent to dealers updating content for the Fuel Supply section of the affected Service Manuals.
Nov 05, 2021 - 170000 LATCHES/LOCKS/LINKAGES
This Technical Service Bulletin was sent to dealers updating content for the Body section of the affected Service Manual, Door, Door Handle and Latch Removal and Installation.
View all Technical Service Bulletins
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