THE BRAUN CORPORATION IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 CHRYSLER TOWN & COUNTRY AND DODGE

Apr 23, 2010 — Recall Campaign #10V164000

THE BRAUN CORPORATION IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 CHRYSLER TOWN & COUNTRY AND DODGE CARAVAN MOBILITY CONVERSIONS WHICH WERE ALTERED BY BRAUN BETWEEN JANUARY 21, 2009 AND MARCH 19, 2010. DURING CONVERSION, THE CHASSIS WAS RAISED AND THE FLOOR WAS LOWERED TO ACCOMMODATE WHEELCHAIR ACCESSIBILITY FEATURES. IN RAISING THE CHASSIS, THE REAR SPRING HATS COME INTO CLOSER PROXIMITY TO THE REAR TIRES. IN ROUGH OR AGGRESSIVE DRIVING SITUATIONS THE TIRES MAY INTERMITTENTLY CONTACT THE REAR SPRING HATS.

The recall was influenced by the manufacturer with about 834 units affected.

See recall notice

NHTSA Safety Recall Notice

10V164000

Manufacturer:	Chrysler (FCA US, LLC)
Recall date:	April 23, 2010
NHTSA Campaign #:	10V164000
Units affected:	834

Description:: THE BRAUN CORPORATION IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 CHRYSLER TOWN & COUNTRY AND DODGE CARAVAN MOBILITY CONVERSIONS WHICH WERE ALTERED BY BRAUN BETWEEN JANUARY 21, 2009 AND MARCH 19, 2010. DURING CONVERSION, THE CHASSIS WAS RAISED AND THE FLOOR WAS LOWERED TO ACCOMMODATE WHEELCHAIR ACCESSIBILITY FEATURES. IN RAISING THE CHASSIS, THE REAR SPRING HATS COME INTO CLOSER PROXIMITY TO THE REAR TIRES. IN ROUGH OR AGGRESSIVE DRIVING SITUATIONS THE TIRES MAY INTERMITTENTLY CONTACT THE REAR SPRING HATS.
Consequeces:: CONTACT BETWEEN THE TIRE SPRING HAT MAY WEAR A HOLE IN THE TIRE OVER TIME. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL IN THE EVENT OF TIRE PRESSURE LOSS INCREASING THE RISK OF A CRASH.
Corrective action:: BRAUN WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 4, 2010. OWNERS MAY CONTACT BRAUN TOLL-FREE AT 1-800-488-0359.
Notes:: OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

Affects the following:

2009 BRAUN TOWN & COUNTRY Complaints
REAR BRAKES WORN OUT INCLUDING ROTORS AT 21,000 MILES. REAR CALIPERS STICK AND STAY ON AS IF PARKING BRAKE WAS ENGAGED. DEALER SAID ITS COMMON BECAUSE OF WINTER. MY FIRST VEHICLE EVER TO HAVE CALIPERS STICK BECAUSE OF WINTER. FUNNY THOUGH THIS WAS NOT AN ISSUE IN THE WINTER. ONLY NOW AFTER I DECLINED TO HAVE THEM FIX MY BRAKES AND IT'S 90 F OUTSIDE. *TR;
2010 BRAUN TOWN AND COUNTRY Complaints
WE HAVE A 2010 CHRYSLER TOWN AND COUNTRY. THE ENGINE WILL FROM TIME TO TIME SHUT OFF WHILE DRIVING! IT HAS NOW HAPPENED 4 TIMES INCLUDING ONCE ON THE HIGHWAY! I TOOK IT TO THE DEALER AND THEY CANNOT FIND THE PROBLEM. I CALLED CHRYSLER DIRECTLY AND THEY LAUNCHED AN INVESTIGATION BUT STATED THAT THEY HAVE NOT HEARD OF THE ISSUE AND THAT THERE WAS NOTHING THEY COULD DO. I EXPLAINED THAT I WAS VERY WORRIED ABOUT THE ENGINE SHUTTING OFF AND CAUSING AN ACCIDENT AND AGAIN THEY TOLD ME THERE WAS NOTHING THAT THEY COULD NOT DO ANYTHING. I CALLED THE CHRYSLER RECALL NUMBER AND THEY TOLD ME THAT THEY HAVE HAD SEVERAL COMPLAINTS ABOUT THIS HOWEVER THEY DO NOT KNOW HOW TO FIX THE ISSUE YET. THEY ADVISED THAT 'I HANG IN THERE'. AGAIN I EXPRESSED MY CONCERN ABOUT MY FAMILY DRIVING THE VAN WITH THE POSSIBILITY OF IT TURNING OFF. THEY STATED THAT WHEN THERE IS A RECALL THEY WILL LET THE PUBLIC KNOW. THEY THEN GAVE TOLD ME 'IF IT SHUTS OFF AGAIN WHILE DRIVING TO PUT THE CAR IN NEUTRAL AND RESTART IT TO PREVENT THE WHEEL FROM LOCKING' THIS IS CRAZY AND PREPOSTEROUS. HOW COULD CHRYSLER ASK ME TO CONTINUE TO DRIVE A VEHICLE THAT COULD SHUT OFF AND POTENTIALLY CAUSE AN ACCIDENT THAT COULD RESULT IN THE DEATH OF A FAMILY MEMBER?!?!?!?! *TR;
2010 DODGE CARAVAN Complaints
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE THE VEHICLE WAS AT CHAMPION CHRYSLER JEEP DODGE RAM (6525 W SAGINAW HWY, LANSING, MI 48917, (517) 225-6658) FOR A POWER STEERING FAILURE, THE TECHNICIAN NOTICED THAT THE STABILIZER BAR WAS CORRODED THROUGH AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. THE VIN WAS UNKNOWN.;