Chrysler is recalling certain 2013-2017 RAM 2500

Sep 12, 2017 — Recall Campaign #17V562000

Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

The recall was influenced by the manufacturer with about 443,874 units affected.

See recall notice

NHTSA Safety Recall Notice

17V562000

Manufacturer:	Chrysler (FCA US, LLC)
Recall date:	September 12, 2017
NHTSA Campaign #:	17V562000
Units affected:	443,874

Description:: Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Consequeces:: The leaking water pump can increase the risk of an engine compartment fire.
Corrective action:: Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affects the following:

2017 RAM 2500 Complaints
The contact owns a 2017 Ram 2500. The contact stated that while driving 40 MPH, the brake pedal was depressed and seized. There was no warning light illuminated. The vehicle was shifted into 4WD and pulled over to the side of the road. The contact stated that the vehicle was restarted several times before the brake pedal operated as needed. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 115,000.;
2017 RAM 3500 Complaints
The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.;
2017 RAM 4500 Complaints
Manufacturer Recall NumberC4B NHTSA Recall Number24V-896 there is a abs module recall on this truck we rear ended a city bus three people seriously injured . and hurt we have been calling for 5 years no help please help [XXX] blackjack towing and recovery [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6);
2017 RAM 5500 Complaints
My vehicle does not currently show an open recall in the NHTSA VIN lookup, but the vehicle has experienced repeated and potentially catastrophic wheel and brake-related failures. I am requesting that NHTSA review these incidents for a possible safety defect and determine whether an investigation or safety action is warranted. I checked the NHTSA VIN recall database on XXX, and my vehicle, VIN [XXX], currently shows 0 unrepaired recalls. However, this same vehicle has experienced two serious and potentially catastrophic wheel/brake-related failures. I am requesting that NHTSA investigate these incidents and determine whether they may represent a safety defect or a defect pattern affecting this vehicle or similarly equipped RAM 5500 vehicles." "Please provide the complete manufacturer/dealer service and campaign history associated with VIN [XXX], including all open and closed recalls, campaigns, Customer Satisfaction Notices, warranty claims, dealer repair orders, recall completion dates, mileage at completion, dealership identification, parts replaced, and any wheel, wheel-stud, hub, rotor, brake, ABS, ESC or related repairs. Mopar says its VIN recall system is used to determine current recall status, but your current NHTSA result of 0 unrepaired recalls does not tell us whether a recall was previously completed I HAVE PLENTY OF PICTURES AND BULLETINS RECALL INFORMATION WILL UPDATE OR UPLOAD LATER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6);