2017 RAM 2500 Complaints

The contact owns a 2017 Ram 2500. The contact stated that while driving 40 MPH, the brake pedal was depressed and seized. There was no warning light illuminated. The vehicle was shifted into 4WD and pulled over to the side of the road. The contact stated that the vehicle was restarted several times before the brake pedal operated as needed. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 115,000.

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the traction control and ABS warning lights illuminated, and the cruise control was inoperable. The vehicle was taken to an independent mechanic and the HCU was replaced, and the vehicle was repaired. The failure mileage was 35,000.

The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS and cruise control warning lights illuminated. On one occasion, while approaching a traffic light and attempting to brake, a total brake failure occurred, causing the vehicle to travel through the intersection. The failure was not preceded by a warning light; however, the ABS and cruise control warning lights had previously illuminated on several occasions. The vehicle was taken to an independent mechanic and a dealer, where the ABS module was replaced. The contact later received notification for NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to perform the recall repair was not yet available. The dealer was notified of the failure and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 126,000.

The contact owns a 2017 Ram 2500. The contact stated that while operating the vehicle, the traction control, ABS, and check engine warning lights illuminated. The vehicle was taken to a dealer, where it was diagnosed that the electronic brake module failed and needed to be replaced. The vehicle was not repaired. After retrieving the vehicle, the failure worsened, and the vehicle would not stop properly when depressing the brake pedal. The manufacturer was notified of the failure. The failure mileage was 97,000.

My heavy-duty Ram truck has a verified C4B HCU braking defect that occurred right after completing Emissions Recall 67A on 07/17/2024. The manufacturer has a severe parts backlog. The truck cannot pass state inspection and is legally grounded. Stellantis is refusing to provide direct-bill alternate transportation, effectively forcing me to front thousands of dollars or drive an unsafe vehicle with failing critical safety features.

Transmission can be put into gear without pressing the brake pedal. A child was placed in truck with no key in ignition. The child pulled shift lever and truck started rolling. Driver quickly pressed brake and stopped truck. This truck had the T79/NHTSA 17V-821 recall fix in 2017. The fix did not correct the problem. Filing this report to inform NHTSA that the recall fix did not work. Dealer won't repair as recall had been performed. I bought this truck used and It had this problem when purchased.

Motor completely over heated causing the hose to rupture underneath the intake manifold. Engine is unrepairable. Had to order new engine and a new intake manifold because it melted the current one. Also approximately 2 years ago, I also had to replace the transmission. This truck only has 155,000 miles in it and has had 2 major break downs. WHY? This truck is unsafe.

My turbo actuator failed and was replaced in February of 2026. This is the same part, manufactured the same year as the recall: LOP#09440301 Both the manufacturer and NHTSA knew of this problem for years, but only fixed a small portion of the impacted vehicles. Please make me whole and refund my expenses for this known faulty actuator and repair work. Let me know if there is anything more you need from me.

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving on several occasions at various speeds, the ABS warning light illuminated and the messages "Service ABS” and “Service Traction Control" were displayed. The contact added that while the cruise control was activated, the vehicle lunged forward while decelerating and the cruise control inadvertently deactivated. The contact stated that while driving over a bump in the roadway, the failure reoccurred, and the ABS warning light was flickering on and off with an audible chime. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

Reported issue regarding recall for at least 2 years NHTSA #1850535. When we contacted McHugh Dodge in Zanesville, Ohio and they had no idea when issue will be fixed with ABS system nor when parts are scheduled to come in. I was told they should have something to repair by end of July, 2026 by NHTSA agent.