Chrysler is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio
— Recall Campaign #19V886000
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The recall was influenced by the manufacturer with about 20,441 units affected.
NHTSA Safety Recall Notice
19V886000
| Manufacturer: | Chrysler (FCA US, LLC) |
|---|---|
| Recall date: | December 12, 2019 |
| NHTSA Campaign #: | 19V886000 |
| Units affected: | 20,441 |
- Description:
- Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
- Consequeces:
- The lingering rearview image can distract the driver, increasing the risk of a crash.
- Corrective action:
- Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
- Notes:
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.