Ford Motor Company is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles equipped

May 08, 2020 — Recall Campaign #20V262000

Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles equipped with camera-only Pre-Collision Assist feature. Vehicles built with the optional radar-plus-camera Pre-Collision Assist system are not affected. Due to incorrect coding of interfacing modules, the Pre-Collision Assist feature is not enabled, and the driver cannot access the menu functions necessary to enable the Pre-Collision Assist feature.

The recall was influenced by the manufacturer with about 25,081 units affected.

See recall notice

NHTSA Safety Recall Notice

20V262000

Manufacturer:	Ford Motor Company
Recall date:	May 08, 2020
NHTSA Campaign #:	20V262000
Units affected:	25,081

Description:: Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles equipped with camera-only Pre-Collision Assist feature. Vehicles built with the optional radar-plus-camera Pre-Collision Assist system are not affected. Due to incorrect coding of interfacing modules, the Pre-Collision Assist feature is not enabled, and the driver cannot access the menu functions necessary to enable the Pre-Collision Assist feature.
Consequeces:: If the driver is unaware that the Pre-Collision Assist feature is not enabled, they may rely on a system that is not functional, increasing the risk of a crash or injury.
Corrective action:: Ford will notify owners, and dealers will reprogram software for the Body Control Module, Antilock Braking System, Instrument Panel Cluster and Headlamp Control Modules, and reset the Tire Pressure Monitor System, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S20.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affects the following:

2020 FORD EXPEDITION Complaints
The leather on the steering wheel keeps peeling off. It’s unsafe Becuse the steering wheel becomes slippery;
2020 LINCOLN NAVIGATOR Complaints
On August 20, 2026, I was driving my 2020 Lincoln Navigator and came to a complete stop at a traffic light. While I was sitting stationary at the light, with no collision, impact, sudden braking, or other event, I suddenly heard a very loud noise that sounded like a gunshot. At the same time, the driver-side seat belt violently tightened and pulled me back into the seat. The seat belt tightened with enough force to leave marks across my chest and stomach. I was able to get myself out of the seat belt, but afterward the seat belt remained extremely tight and locked in place and could no longer be used normally. My vehicle had previously been identified as being affected by a Lincoln/Ford recall involving the seat belt pretensioner. Several months ago, I received notification instructing me to bring the vehicle to a Lincoln dealership to have the recall addressed. I scheduled the repair and brought the vehicle to the dealership approximately two weeks later. At that time, I was informed that the recall had been paused and that the dealership could not perform the repair because Lincoln did not have an available remedy/replacement part. I continued driving the vehicle because Lincoln had not provided a repair or instructed me that the vehicle should not be driven. The seat belt pretensioner has now unexpectedly deployed while the vehicle was completely stationary and without any accident or impact. The Lincoln dealership has informed me that they expect it may take approximately one month to obtain the replacement part needed to repair the vehicle. I have also contacted Lincoln Customer Support, and a case has been opened regarding this incident. I am reporting this because this was a serious and frightening safety failure. The seat belt pretensioner deployed without a collision or other apparent reason and tightened with enough force to cause visible marks on my body. I am concerned that this defect could cause more serious injuries if it occurs to other drivers;