General Motors, LLC is recalling certain 2023 GMC Acadia and 2024 Cadilac XT5 and XT6 vehicles

Oct 12, 2023 — Recall Campaign #23V681000

General Motors, LLC (GM) is recalling certain 2023 GMC Acadia and 2024 Cadilac XT5 and XT6 vehicles. The windshield may have been assembled without the proper urethane sealant required to bond the windshield to the vehicle body.

The recall was influenced by the manufacturer with about 42 units affected.

See recall notice

NHTSA Safety Recall Notice

23V681000

Manufacturer:	General Motors, LLC
Recall date:	October 12, 2023
NHTSA Campaign #:	23V681000
Units affected:	42

Description:: General Motors, LLC (GM) is recalling certain 2023 GMC Acadia and 2024 Cadilac XT5 and XT6 vehicles. The windshield may have been assembled without the proper urethane sealant required to bond the windshield to the vehicle body.
Consequeces:: A windshield that is not properly bonded may detach during a crash and increase the risk of injury.
Corrective action:: Dealers will inspect the windshield and apply primer and urethane sealant. If the windshield is damaged, the dealer will replace it. Repairs will be performed free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232419690.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affects the following:

2023 GMC ACADIA Complaints
The rear stationary/fixed sunroof glass spontaneously shattered while i was driving. I heard a loud pop, after i parked i checked the car to see what happened and found a shattered sunroof. There was no impact or known object that struck the glass.;
2024 CADILLAC XT5 Complaints
The contact owns a 2024 Cadillac XT5. The contact stated that while driving approximately 10 - 15 MPH and depressing the accelerator pedal, the vehicle failed to respond. There was an abnormal vibrating sound coming from the engine. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and informed the contact to return the vehicle to the dealer for more diagnostic testing, and a case was opened. The failure mileage was 23,000.;
2024 CADILLAC XT6 Complaints
The vehicle has had breaking issues since I purchased it in September 23, 2023. On April 26, 2025 the car completely shut down while driving it for no apparent reason. Took it to the certified Cadillac dealer (see picture). Said, it was fixed. May 11, 2026 started doing it again while driving, turning, backing up or at a light. Breaks keep saying need to be serviced too. Had it towed in to Cadillac dealer they can’t get it to repeat problem or get codes to find out problem. I got Cadillac involved to help. Case number 98248412. Had to pick car up today spoke again with service manager at Cadillac dealer. He said, car has major issues and it’s rearing its ugly head (car is defective). He can’t get the codes because whatever is going on with car it’s not talking to the computer. I’ve been on a major highway and the car just shuts down. I’ve asked Cadillac to repurchase the car because I am afraid of being in a major accident and killed because I never know when the car will shut down. Cadillac told, me to keep driving the car until it showed up again and they would not repurchase it. If I get rear ended on a 4 line highway by a semi truck because the car just shut down myself and family could be killed.;