Jayco, Inc. is recalling certain 2023-2024 Entegra Ethos

Mar 21, 2024 — Recall Campaign #24V218000

Jayco, Inc. (Jayco) is recalling certain 2023-2024 Entegra Ethos, Expanse, Jayco Solstice, and Swift vehicle. The liquid level remote fill gauge on the propane tank may leak when in the "Open" position.

The recall was influenced by the manufacturer with about 533 units affected.

See recall notice

NHTSA Safety Recall Notice

24V218000

Manufacturer:	Jayco, Inc.
Recall date:	March 21, 2024
NHTSA Campaign #:	24V218000
Units affected:	533

Description:: Jayco, Inc. (Jayco) is recalling certain 2023-2024 Entegra Ethos, Expanse, Jayco Solstice, and Swift vehicle. The liquid level remote fill gauge on the propane tank may leak when in the "Open" position.
Consequeces:: A fuel leak in the presence of an ignition source increases the risk of a fire.
Corrective action:: Dealers will inspect and replace the bleed valve as necessary, free of charge. Owner notification letters were mailed April 25, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903604.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affects the following:

2024 ENTEGRA ETHOS Complaints
The contact owns a 2024 Entegra Ethos built on a 2023 Ram Promaster 3500 Chassis. The contact received notification of NHTSA Campaign Number: 24V218000 (Equipment); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was invalid; however, the chassis information was able to be decoded.;
2024 JAYCO SWIFT Complaints
While traveling on [XXX] from Orlando to Longboat Key, FL on [XXX] at approximately [XXX], with approximately 10,000 miles on the vehicle, our roof-mounted solar panel detached from the pop-top roof at highway speed. Weather conditions were clear, calm, and dry. We did not realize the panel had detached until we stopped several hours later, at which point we discovered the panel was gone and a 16 - inch hole had been torn into the pop-top roof. Inspection showed the adhesive bond on the front passenger side failed, allowing wind to tear the panel, front mounting bracket and wiring completely off. A detached solar panel and the mounting bracket at highway speed presents a serious road hazard to following vehicles. We note that NHTSA previously issued Recall 23V404000 for this identical failure mode (solar panel detachment from pop-top roof) on 2023 model Jayco Swift units. Our 2025 unit was not part of that recall population, indicating this defect may not have been fully corrected across model years. Vehicle is currently at an authorized Jayco dealer (Blue Compass) for evaluation. We purchased the Jayco Swift with the solar panels already installed by Jayco. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6);