Ford Motor Company is recalling certain 2022-2023 Transit vehicles previously repaired incorrectly

Apr 11, 2025 — Recall Campaign #25V242000

Ford Motor Company (Ford) is recalling certain 2022-2023 Transit vehicles previously repaired incorrectly under recall number 23V-598. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.

The recall was influenced by the manufacturer with about 4,625 units affected.

See recall notice

NHTSA Safety Recall Notice

25V242000

Manufacturer:	Ford Motor Company
Recall date:	April 11, 2025
NHTSA Campaign #:	25V242000
Units affected:	4,625

Description:: Ford Motor Company (Ford) is recalling certain 2022-2023 Transit vehicles previously repaired incorrectly under recall number 23V-598. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
Consequeces:: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Corrective action:: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed May 23, 2025. Ford's number for this recall is 25S38.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Affects the following:

2022-2023 FORD TRANSIT

2023 FORD TRANSIT Complaints
The rearview/360-degree camera system on my 2023 Ford Transit 350 continues to fail, resulting in the rearview camera image and/or other camera views becoming unavailable. The vehicle is available for inspection upon request. This is a large passenger van with significant blind areas, and the loss of the rearview camera creates a serious safety concern when backing, parking, or maneuvering around pedestrians, children, vehicles, or other objects. When the system fails, I can place the vehicle in reverse and not have the rear camera image that I depend on to see the area immediately behind the vehicle. This is NOT the first occurrence. The vehicle has been taken to an authorized Ford dealer on three separate occasions related to the camera system. Multiple cameras have been replaced. The vehicle has also been subject to Ford safety recall repairs involving the rearview/360-degree camera system. Most importantly, the applicable recall repair was recently completed by an authorized Ford dealer, and the camera system is STILL failing after completion of the recall remedy. The same safety condition that resulted in the recall continues to occur. Ford and its authorized dealer have therefore had multiple opportunities to inspect and repair this vehicle, including replacement of camera components and completion of the safety recall, but the defect has not been permanently corrected. The failure can occur without adequate warning and results in the rearview/360-degree camera image becoming unavailable or otherwise malfunctioning. The problem has occurred repeatedly rather than as an isolated incident. I am filing this complaint because I am concerned that the recall remedy has not successfully corrected the safety defect on this vehicle. I am requesting that NHTSA document and investigate the continued failure of the rearview/360-degree camera system after Ford's recall remedy was performed, including whether the current recall remedy is adequate for affected Ford Tra;