2023 FORD TRANSIT Complaints

The rearview/360-degree camera system on my 2023 Ford Transit 350 continues to fail, resulting in the rearview camera image and/or other camera views becoming unavailable. The vehicle is available for inspection upon request. This is a large passenger van with significant blind areas, and the loss of the rearview camera creates a serious safety concern when backing, parking, or maneuvering around pedestrians, children, vehicles, or other objects. When the system fails, I can place the vehicle in reverse and not have the rear camera image that I depend on to see the area immediately behind the vehicle. This is NOT the first occurrence. The vehicle has been taken to an authorized Ford dealer on three separate occasions related to the camera system. Multiple cameras have been replaced. The vehicle has also been subject to Ford safety recall repairs involving the rearview/360-degree camera system. Most importantly, the applicable recall repair was recently completed by an authorized Ford dealer, and the camera system is STILL failing after completion of the recall remedy. The same safety condition that resulted in the recall continues to occur. Ford and its authorized dealer have therefore had multiple opportunities to inspect and repair this vehicle, including replacement of camera components and completion of the safety recall, but the defect has not been permanently corrected. The failure can occur without adequate warning and results in the rearview/360-degree camera image becoming unavailable or otherwise malfunctioning. The problem has occurred repeatedly rather than as an isolated incident. I am filing this complaint because I am concerned that the recall remedy has not successfully corrected the safety defect on this vehicle. I am requesting that NHTSA document and investigate the continued failure of the rearview/360-degree camera system after Ford's recall remedy was performed, including whether the current recall remedy is adequate for affected Ford Tra

I am writing to report a serious safety concern involving our 2023 Ford Transit Connect (VIN [XXX]) van that resulted in an unintended vehicle movement and collision. While the incident resulted in only minor property damage and a minor injury, we believe the circumstances warrant review due to the potential for a much more severe outcome. The vehicle had been exhibiting operational issues prior to the incident. Employees reported that it was running and shifting noticeably rough and, after being parked, would not move when placed in either Drive or Reverse. The engine RPM would increase to approximately 2,000 RPM with throttle input but the vehicle remained stationary. The following witness statements document the sequence of events: Witness #1: [XXX] started the van to verify whether the issue from the previous day remained. The van still would not move. He placed the transmission in Neutral, turned the engine off, and we were able to push the van by hand. Based on this, he concluded the brakes were not preventing the vehicle from moving. He then reached into the van and restarted the engine. Immediately upon startup, the van accelerated forward unexpectedly at a high rate of speed, jumped the curb, and struck the hangar wall. [XXX] attempted to stop the vehicle, and I also attempted to intervene, but the event occurred so quickly that neither of us was able to prevent the collision. Witness #2: I went to the van to diagnose the reported issue. I had been informed the van had been running and shifting roughly before it was parked and would no longer move afterward. I started the vehicle while it was in Park and attempted to engage both Reverse and Drive, confirming that it would not move. The engine RPM increased to approximately 2,000 RPM with throttle input and remained elevated. I then shut the engine off and placed the transmission in Neutral with the ignition in the Run position to determine whether the vehicle would roll. It rolled f INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT

This is a Ford Palladium Van, year 2024, the secondary alternator charging circuit that Thor has installed has a lot of problems. Specifically, the alternator from Balmar fails and you cannot charge lithium batteries while the van is in motion. The whole point of the secondary alternator is to charge these batteries while in motion. Its a safety issue when traveling with children or pets because battery voltage drops if you have to run AC while in a store or something. You proceed down the road and the battery is not recharged. Next stop you may not be able to run AC at all.

This vehicle is subject to Recall 25V860 / Ford Recall 25SD9 involving the left rear half shaft. On several occasions, the vehicle has rolled after being placed in Park. I was forced to quickly reenter the vehicle and apply the brake to prevent a collision, property damage, or personal injury. Due to these repeated incidents, I no longer believe the vehicle can be operated safely. I have attempted to obtain the recall repair through authorized Ford dealerships but have been unable to obtain a permanent remedy. As a result, the vehicle remains subject to a serious safety defect that creates a risk of unintended vehicle movement. I am concerned that the condition described in Recall 25V860 has affected my vehicle and presents an ongoing safety hazard to myself, my passengers, and the public.

Transmission, drive shaft and rear axle "grenaded" and shut down the vehicle. Symptoms included erratic shifting at highway speed, clunking sounds, hard downshifts at low speeds, mis-shifting gears causing performance issues. No warning lights. Codes appeared in FordPass app after vehicle shut down.

The contact owns a 2023 Ford Transit. The contact stated that while in drive, the transmission slammed into fourth gear. The hill assist feature was activated during the failure. The contact believed that the failure was caused by an inoperable back over prevention camera. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and offered a buyback, but no assistance was provided. The failure mileage was approximately 23,459.

The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 25V860000 (POWER TRAIN). The contact stated that while driving at an undisclosed speed, the gear shifter independently shifted from drive(D) to reverse(R). The contact stated that before the failure occurred, the message "Hill Assist" was displayed on the screen. The contact clicked "OK," and shortly afterwards, the gear shifter shifted independently. The vehicle was taken to the dealer, and the contact was informed that it might be an electrical failure; however, the vehicle was not inspected or diagnosed. The contact stated that the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Water enters under the hood because the “cowl” has separated from the windshield near the wipers.

The contact owns a 2023 Ford Transit. The contact stated that while driving approximately 25 - 60 MPH, the check engine warning light illuminated, and the vehicle started to decelerate. During the most recent failure, the contact was able to drive to the dealer before the vehicle lost power. The vehicle was diagnosed, and the contact was informed that water was leaking into the engine, causing a shortage with the spark plugs and other electrical systems. The #4 spark plug was replaced. The contact researched and became aware of an issue with the cowl allowing water and debris to enter the engine and causing the #4 spark plug to be short-circuited. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 45,000.

My cargo van has no rearward windows. It has front/rear/left/right exterior cameras which generate a simulated, 360-degree, overhead view on a monitor. The right camera functions about half of the time. Once it generated an all-orange view. Now it often generates an all-blue view. I know other Ford vehicles are subject to a recall for this software issue and Ford has (or is generating) a fix for the problem. The 2023 Transit is not part of that recall group, but it should be.