BRITAX BOULEVARD 70 G3 Complaints

CPSC:UPON REMOVING CAR SEAT FROM ONE VEHICLE FOR INSTALLATION INTO ANOTHER VEHICLE, IT WAS DISCOVERED THAT THE HARNESS STRAP ON THE LOWER RIGHT SIDE OF THE CAR SEAT WAS SIGNIFICANTLY FRAYED NEAR THE ATTACHMENT POINT TO THE BASE/SEAT SHELL. *BF UPDATED 06/28/2017*JS

BRITAX BOULEVARD 70 - I HAVE HAD THIS CAR SEAT FOR TWO AND A HALF YEARS AND UNDERSTAND THAT IT IS OUTSIDE OF THE WARRANTY. HOWEVER I HAVE DISCOVERED THAT THERE IS A CRACK IN THE OUTER SHELL. I HAVE ATTACHED A PICTURE SHOWING THE CRACK IN THE SEAT. THIS CAR SEAT HAS NEVER BEEN IN ANY KIND OF ACCIDENT OR HAD ANY DAMAGE SUSTAINED TO IT IN ANY WAY. WHILE TALKING TO YOUR CUSTOMER SERVICE REPRESENTATIVES AARON AND TRACY I WAS INFORMED THAT I COULD HAVE IT REPLACED BY PAYING $125. THIS IS NOT SOMETHING THAT MAKE SENSE BECAUSE I WOULD NOT WANT TO PUT MY CHILD IN A SEAT THAT CAN BE CRACKED FROM THE INSTALLATION PROCESS, HOW WOULD IT BE ABLE TO SUSTAIN A CAR ACCIDENT? IN MY OPINION AND THE OPINION OF MANY OTHER PARENTS THIS IS EXTREMELY CONCERNING AND WORRISOME. WHILE EXPRESSING THESE CONCERNS TO TRACY, SHE INTERRUPT ME AND THEN CONTINUED TO TALK OVER ME. THIS IS VERY UNPROFESSIONAL AND IS NOT A QUALITY MANAGEMENT SHOULD HAVE. SHE TOLD ME THAT MANUFACTURERS DEFECTS USUALLY OCCUR WITHIN THE FIRST YEAR, BUT I CAN TELL YOU THAT SOMETHING WAS DEFECTIVE ABOUT THIS SEAT AND USUALLY IS NOT ALL THE TIME. IF THIS WOULD HAVE BEEN HANDLED PROFESSIONALLY AND WITH TACT I WOULD NOT BE UPSET. YOU WELL KNOW THAT YOUR SEATS ARE ON THE HIGHER PRICE POINT AND YOUR CUSTOMERS EXPECT THEM TO LAST WITHOUT PROBLEMS. I WILL NOT BE BUYING ANOTHER CAR SEAT FROM BRITAX AND I WILL BE SHARING THIS EXPERIENCE WITH OTHERS. I WOULD NOT PUT MY CHILD IN A SEAT THAT DOES NOT HAVE THE MANUFACTURING COMPANIES SUPPORT AND ONE THAT DOES NOT HAVE THE BEST INTEREST OF THEIR CUSTOMERS IN MIND.

CPSC: I1540217A: BRITAX BOULEVARD 70: THE CONSUMER STATED PIECES OF THE PLASTIC "HUGS" CHEST PADS BROKE OFF ON THE CAR SEAT. IT CREATED A SHARP EDGE. *SS THE CONSUMER STATED A RECALL WAS ISSUED FOR OTHER FOR THE SAME MODEL. HOWEVER, THE MANUFACTURER DATES WERE DIFFERENT. SERIAL # E9BJ91A031062. *JB

MY CHILD'S BRITAX BOULEVARD CAR SEAT HAS GRAY COVERS ON THE CAR SEAT SHOULDER STRAPS AND THE TOP PART OF ONE OF THE GRAY COVERS BROKE OFF LEAVING THE REMAINING PORTION OF THE COVER DANGLING. I WAS ABLE TO GET AMAZON TO REPLACE THE CAR SEAT WITH ANOTHER ONE BUT I AM CONCERNED BECAUSE IT DID NOT SEEM SAFE. THE CAR SEAT WAS ONLY A YEAR OLD. BRITAX DID NOT RESPOND TO MY EMAIL AS OF TODAY AND IT WAS SENT ON SATURDAY. (RELATED VEHICLE INFORMATION: MODEL YEAR=2007, MAKE=EDGE, MODEL=FORD)

TL* THE CONTACT OWNS A BRITAX BOULEVARD 70 INFANT SEAT, MODEL NUMBER: J00034342 (NA), MANUFACTURED IN MARCH OF 2012. THE CONTACT STATED WHILE ATTEMPTING TO LATCH THE CHILD IN THE SEAT, THE PADDING WAS LOOSE TO THE TOUCH AND COULD BE REMOVED. THE CONTACT STATED THERE WAS NO ACCIDENT AND THIS WAS DUE TO NORMAL USE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PURCHASE DATE WAS UNKNOWN. MA 09/22 THE CONSUMER STATED THE INSERT WAS COVERED IN PADDING AND SURROUNDED THE CHILD'S HEAD WAS SPLIT. SO WHEN THE CHILD WAS SITTING IN THE SEAT, THE RIGHT SIDE HEAD REST WAS NOT ATTACHED TO THE REST OF THE MOLDED HEAD REST. UPDATED 09/24/15*JB

CPSC: I1530241A. BRITAX CAR SEAT. CONSUMER STATED THE METAL ANCHOR THAT HOLD THE STRAPS AT THE BOTTOM OF THE CAR SEAT BECAME UN-SEWN. *LN SERIAL # E9BJ91A033114.

CPSC:I14C0076A. CONSUMER STATED THAT THE HER CHILD WAS ABLE TO PULL THE STYROFOAM FROM THE CAR SEAT AND STARTED CHEWING ON IT. *LN