BRITAX BOULEVARD CLICKTIGHT Complaints

While the car seat was properly installed and being used under normal conditions, the top tether strap pulled free from the anchor point. This caused the car seat to no longer be safely secured. The top tether is a critical safety component intended to limit forward movement of the car seat. Once the tether pulled free, the child’s safety was put at risk due to loss of proper restraint performance. The car seat has not been physically inspected by the manufacturer or other parties. The incident was reported to the manufacturer, but the manufacturer declined to evaluate the failure.

While driving, we discovered that the harness had no tension. Within minutes, the harness went from being slightly slack to our child being able to pull his torso totally free of the harness, rendering the seat totally ineffective at restraining and protecting our child and creating a risk of entanglement. When we stopped to inspect the seat, we found that the plastic button that makes contact with the metal clip that releases tension on the harness to take the child out of the seat had become dislodged so that it remained depressed, totally releasing tension on the harness. We were able to push the button into position and resolve the problem, so have not had the seat inspected (though we plan to contact the manufacturer). The seat is available for inspection on request.

Click Tight mechanism is faulty and does not turn properly. Consumer has contacted the manufacturer and is waiting for a response.*JB

CPSC: PURCHASED BRITAX BOULEVARD CLICKTIGHT CONVERTIBLE CAR SEAT. THE HARNESS STRAPS DO NOT TIGHTEN WELL, LEAVING CHILD AT RISK FOR SERIOUS INJURY OR DEATH IF INVOLVED IN AN ACCIDENT. THIS PARTICULAR CAR SEAT USES RATCHETING (AKA "CLICK & SAFE") TO TIGHTEN THE OVER THE SHOULDER HARNESS, WHICH DOESN'T WORK WELL AND LEADS THE CAREGIVER TO ASSUME THE STRAPS ARE AS TIGHT AS THEY CAN GO DESPITE LEAVING ABOUT A 3-4 INCH GAP BETWEEN THE STRAPS AND THE CHILD.*DT *JS *DT*JB

I HAVE A BRITAX BOULEVARD CAR SEAT, MANUFACTURED MARCH 2017. I HAVE BEEN USING IT FOR APPROXIMATELY ONE MONTH - THAT IS ALL. THE SHOULDER HARNESS STRAP JUST CAME COMPLETELY DETACHED WHEN I WAS REMOVING MY DAUGHTER FROM THE CARSEAT. THE HARNESS STRAP HAD BECOME DETACHED FROM THE YOKE AT THE BACK OF THE SEAT. CLEARLY THIS IS CONCERNING SINCE IT WOULD NOT HAVE RESTRAINED MY DAUGHTER PROPERLY HAD WE HAVE BEEN IN A CAR ACCIDENT. WHAT'S MORE UPSETTING - THE BRITAX FRONTIER WAS RECALLED IN 2008 FOR THIS VERY SAME REASON. THIS IS A SERIOUS SAFETY HAZARD, MADE EVEN MORE EGREGIOUS BECAUSE OF THE FACT THAT IT APPEARS IT WAS AN ISSUE 10 YEARS AGO THAT HAS STILL NOT BEEN RESOLVED. I SPOKE WITH A BRITAX REPRESENTATIVE AND THEY TOLD ME THAT THE STRAP CAME DETACHED BECAUSE I WASN'T PULLING ON THE STRAPS IN A UNIFORM MANNER. I PULL ON THE STRAPS USING THE CHEST CLIP (WHICH I EXPLAINED), SO I'M NOT QUITE SURE HOW EXACTLY I NEED TO BE RELEASING THE STRAPS TO KEEP THEM ATTACHED (ALSO, HEAVEN FORBID MY TODDLER DAUGHTER MOVE AT ALL WHILE I HAVE THE RELEASE BUTTON DEPRESSED, BECAUSE THEN SHE MIGHT ALSO MOVE ONE STRAP MORE THAN THE OTHER, CAUSING IT TO DETACH COMPLETELY). THE REPRESENTATIVE WAS VERY DISMISSIVE, EVEN THOUGH THIS HAS CLEARLY BEEN AN ISSUE IN THE PAST. I JUST BELIEVE THIS IS A VERY SERIOUS DESIGN/MANUFACTURING DEFECT WITH THE BRITAX BOULEVARD.

TL* THE CONTACT OWNS A BRITAX BOULEVARD CLICKTIGHT CHILD SAFETY SEAT, MODEL NUMBER: E1A336A. THE SEAT WAS MANUFACTURED ON OCTOBER 1, 2016 AND WAS UTILIZED IN A 2007 HONDA FIT. THE CONTACT STATED THAT THE CHILD SAFETY SEAT CREATED TENSION TO THE VEHICLE'S SEAT BELT AND CAUSED THE SEAT BELT TO UNBUCKLE. THE FAILURE OCCURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS NOT A KNOWN DEFECT. THE MANUFACTURER OFFERED TO REPLACE THE CHILD SAFETY SEAT AS A GOODWILL GESTURE IF THE CONTACT SIGNED A NON-DISCLOSURE STATEMENT. THE CONTACT DID NOT SIGN THE STATEMENT AND THE SAFETY SEAT WAS NOT REPLACED. *TT

BRITAX BOULEVARD CLICKTIGHT MANUFACTURED 2015, SERIAL NUMBER E1A135Q003725 NO LONGER RELIABLY RESTRAINS CHILD. BRITAX HAS A RECALL FOR THIS ISSUE. I HAVE CONTACTED BRITAX, RECEIVED AND APPLIED THEIR "REMEDY" AND THE PROBLEM PERSISTS. MY CHILD'S RESTRAINT IS COMING LOOSE UNPREDICTABLY WHEN THE CHILD LEANS FORWARD, WHILE TRAVELING, WHEN THE SEAT WAS RESTRAINED PROPERLY AT THE BEGINNING OF THE TRIP. CHILD IS NOT DOING ANYTHING TO LOOSEN THE RESTRAINT, RESTRAINT IS FAILING AND BRITAX HAS NOT INVESTIGATED THE CAUSE. A QUICK REVIEW OF THEIR FACEBOOK PAGE DEMONSTRATES OTHERS HAVE THE SAME PROBLEM, UNRESOLVED BY THEIR REMEDY KIT. THIS IS DANGEROUS. SEAT RESTRAINTS FAIL APPROXIMATELY 50% OF THE TIME. *BF **BF *TR

CARSEAT HARNESS STRAPS NO LONGER LOCK - THEY JUST SLIDE LOOSER AND LOOSER, FAILING TO RESTRAIN THE CHILD. I HAD PREVIOUSLY APPLIED LUBRICANT AFTER A RECALL AND THE STRAPS WORKED WELL FOR 15 MONTHS THEN BEGAN TO FAIL. WHEN MY DAUGHTER LEANS FORWARD, THE STRAPS LOOSEN EVEN WHEN FASTENED.

TL* THE CONTACT OWNS A BRITAX BOULEVARD CLICKTIGHT CHILD SAFETY SEAT, MODEL NUMBER: E1A016H. THE SEAT WAS MANUFACTURED ON 2/13/15. THE CONTACT STATED THAT THE RED HARNESS ADJUSTER BUTTON BECAME STUCK AND THE HARNESS WOULD NOT LOCK IN PLACE. THE CHILD WAS IN THE SEAT AT THE TIME OF THE FAILURE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15C003000 (CHILD SEAT:HARNESS) AND ALSO RECEIVED THE PART FOR THE REPAIR, BUT WAS STILL EXPERIENCING FAILURES WITH THE HARNESS RELEASE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE PURCHASE DATE WAS UNKNOWN.

WE PURCHASE MY SON THIS CAR SEAT ABOUT SIX MONTHS AGO, SHORTLY LATER IT WAS A PART OF A RECALL. THE HARNESS STRAPS WEREN'T STAYING TIGHTENED IN SOME OF THE MODELS. WE WEREN'T HAVING THE ISSUE BUT REGISTERED AND RECEIVED THE REPAIR KIT ANYWAYS. I HELD ONTO THE REPAIR KIT IN CASE WE WOULD NEED IT. SURE ENOUGH NOW A FEW MONTHS INTO OWNING THE SEAT WE HAVE EXPERIENCED THE SELF LOOSENING HARNESS STRAPS. EVEN WITH THE APPLICATION OF THE LUBE TO REPAIR THE SEAT IT ISN'T PERFORMING CORRECTLY AND CONTINUES TO SELF LOOSEN. WE'VE CONTACTED THE COMPANY AND ARE BEING GIVE A REPLACEMENT SEAT, HOWEVER, I FEEL IT'S IMPORTANT TO MAKE NOTICE THAT THE REPAIR KITS AREN'T REPAIRING THE SEATS. THIS IS THE BRITAX BOULERVARD CLICK TIGHT CAR SEAT