BRITAX PAVILION 70 G3 Complaints

BRITAX HAS BEEN RESPONSIVE TO MY CONCERN AND IS GOING TO PROVIDE ME A REPLACEMENT SEAT AND I AM REQUIRED TO RETURN THE FAULTY SEAT TO THEM. I AM GRATEFUL FOR THE REPLACEMENT, HOWEVER DUE TO THE SEVERAL ISSUES WITH MY SEAT, ESPECIALLY WHERE THE SEAT DOES NOT STAY ATTACHED TO THE RECLINING BASE PORTION, I FEEL THE CONCERN MAY BE MUCH MORE WIDESPREAD THAN MY SITUATION. NO ONE WAS HURT IN MY SITUATION IF THIS FAULT IS PREVALENT THROUGHOUT THE MODEL THE POTENTIAL COULD BE FATAL. I HAVE HAD THE SEAT FOR LESS THAN A YEAR. IT HAS ONLY BEEN REMOVED AND RE-INSTALLED IN MY CAR ABOUT 4 TIMES. WHEN I LAST INSTALLED IT I NOTICED THAT THE FOAM IN THE SIDE OF THE HEADREST HAD COMPLETELY BROKEN LOOSE AND WAS BEING HELD IN PLACE BY THE FABRIC SHELL. FOR THE MOST PART IT REMAINED ALIGNED AND WAS STILL PRESENT, SO I FIGURED IN THE EVENT OF AN ACCIDENT IT WOULD STILL PROVIDE SOME PROTECTION AND ENERGY ABSORPTION, SO I DID NOT GET TOO CONCERNED. THEN LAST WEEK A PIECE OF THE LEFT HARNESS GUARD BROKE OFF, AND THIS WEEK THE RIGHT SIDE. IF MY SMALL CHILD, IN HIS DAILY TRIP TO DAY CARE AND BACK, COULD MANAGE TO DESTROY THE STRAP, HOW WELL COULD IT PROTECT IN AN ACCIDENT. THEN CAME MY REAL CONCERN AND THE REASON FOR THIS REPORT. WHEN I REMOVED THE SEAT FROM MY CAR TO GET THE MANUFACTURING DATA FROM IT FOR THE WARRANTY, I NOTICED THAT THE METAL BAR WHICH SHOULD HOLD THE SEAT SHELL TO THE RECLINING BASE PORTION HAD SLIPPED SIDEWAYS AND NO LONGER PENETRATED FULLY ALONG THE BASE. THANKFULLY I WAS NOT INVOLVED IN A COLLISION WHILE THE SEAT WAS IN THIS CLEARLY INSECURE CONDITION. THE BAR DOES SLIDE BACK INTO PROPER POSITION, BUT THERE IS NOTHING ON THE SEAT TO ENSURE THAT THE PROPER POSITIONING IS MAINTAINED. I FEEL THIS IS A MAJOR DESIGN FLAW AND IT SHOULD BE ADDRESSED BY THE MANUFACTURER. I HAVE ATTACHED PHOTOS TO BETTER SHOW THE CONDITIONS I AM DESCRIBING. *JS *TR

TL* THE CONTACT OWNS A BRITAX PAVILION 70 G3 REARFACING INFANT SEAT. THE SEAT WAS MANUFACTURED IN FEBRUARY OF 2013. THE SAFETY SEAT WAS BEING UTILIZED IN A 2016 TOYOTA TUNDRA. THE CONTACT STATED THAT THE HARNESS BUCKLE FAILED TO LATCH AND COULD NOT HOLD THE INFANT IN PLACE. THE FAILURE OCCURRED IN THE VEHICLE WHENEVER THE CHILD SEAT WAS USED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE PURCHASE DATE WAS UNKNOWN.

RECENTLY I BELIEVE I MAY HAVE FOUND A PROBLEM WITH THE BRITAX PAVILION 70-G. THIS MAY BE A MANUFACTURING FLAW OF THE RUBBER HUGS CHEST PAD AFTER NORMAL USAGE ONE OF THE PADS HAS SNAPPED INTO TWO PIECES. WE BUCKLED OUR CHILD INTO THE CARSEAT AND NOTICED AFTER TIGHTENING THE SHOULDER STRAPS THE HUG CHEST PAD BROKE INTO TWO PIECES. I BELIEVE THE FACT THAT THE RUBBER HUGS PAD BROKE OFF WITHOUT ANY FORCES LIKE THOSE WHICH MAY HAPPEN IN AN EMERGENCY EVENT GIVES ME GREAT CONCERN ABOUT THE RELIABILITY AND SAFETY OF THE PRODUCT. I HAVE SENT EMAIL TO BRITAX REPORTING THE ISSUES AND I AM AWAITING A RESPONSE.

CPSC:I14B021A. BRITAX PAVILION. CONSUMER STATED HAVING PROBLEMS WITH THE BASE, HEADREST AND ALSO THE LEFT HARNESS GUARD BROKE OFF. *LN

TL* THE CONTACT OWNS A BRITAX PAVILION 70 G3 REARFACING INFANT SEAT, MANUFACTURED ON JUNE 19, 2013. THE CONTACT STATED THAT THE CHILD WAS ABLE TO EXIT THE SAFETY SEAT BY WIGGLING UNDER THE HARNESS STRAPS. THE CONTACT STATED THAT THE HARNESS STRAP WAS LOOSE AND COULD NOT BE TIGHTENED. ADDITIONALLY, THE CONTACT HAD TO ABRUPTLY STOP THE VEHICLE DUE TO THE CHILD GETTING OUT OF THE SAFETY SEAT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE PURCHASE DATE WAS UNAVAILABLE.