EVENFLO 221 (ONE STEP) Complaints

View complaints related to EVENFLO 221 (ONE STEP). The complaints found here are submitted by actual consumers with first hand experience. There are more than 10 complaints submitted for the EVENFLO 221 (ONE STEP). You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • EVENFLO 221 (ONE STEP)CAR SEATS
    - GASTONIA, NC

    WHEN MAKING A LEFT-HAND TURN INTO A SCHOOL PARKING LOT, AT NORMAL TURNING SPEEDS WITH NO EXCESSIVE ACCELERATION OR MOVEMENT, WITHOUT WARNING THE CARSEAT'S LOWER LEFT ANCHOR DISCONNECTED FROM THE METAL BAR ON THE BACK SEAT AND FELL TO THE RIGHT, WITH MY SON IN IT. I SEE NO DAMAGE OR DEFECT ON THE LATCH ITSELF; NOR DO I SEE ANYTHING WRONG WITH THE METAL BAR INSTALLED ON THE SEAT. I HAD TROUBLE GETTING THE LOWER LEFT ANCHOR TO EXTEND WHEN I WENT TO RE-INSTALL THE SEAT. NOTE: THE CARSEAT IN QUESTION IS AN EVENFLO SYMPHONY 65, MODEL #3121881, MANUFACTURED 01/19/2009. YOU DO NOT LIST THIS MODEL ON YOUR DROPDOWN LIST FOR EVENFLO. (RELATED VEHICLE INFORMATION: MODEL YEAR=2009, MAKE=CHEVROLET, MODEL=TRAVERSE LT). *TR

    Source: NHTSA WEB SITE