EVENFLO 224 (CHAMPION/SCOUT/TROOPER) Complaints

EVENFLO MODEL # 2241124P1; CONSUMER HAS BEEN WAITING FOR MONTHS FOR RECALL REPAIRS TO BE DONE, BUT PARTS ARE UNAVAILABLE. CONSUMER IS VERY CONCERNED FOR CHILD'S SAFETY. *AK CONSUMER STATES THAT THE KIT TO REPAIR THE CAR SEAT WAS ORDERED FROM EVENFLO IN 11/97, EVEN AFTER REPEATED CALLS, THE REPAIR KIT HAS NOT YET BEEN RECEIVED. *SLC

RECALL 97E001000; FOUR MONTHS AGO MS. ROBINSON RESPONDED TO THE RECALL THAT WAS ISSUED BY EVENFLO AND THEY HAVE GOTTEN BACK TO HER. *AK

RECEIVED RECALL NOTICE FROM MANUFACTURER (#97E001000). CALLED MANUFACTURER FOR REPLACEMENT PART. DID NOT HEAR ANYTHING. CALLED AGAIN A MONTH LATER, AND STILL NO RESPONSE OR PART. *AK

RECEIVED RECALL NOTICE (397E001000). CALLED MANUFACTURER IN FEBRUARY AND LEFT INFORMATION BUT DID NOT HAVE ALL OF IT. CALLED AGAIN IN JULY & COMPLETED INFORMATION. WAS INFORMED IT WOULD BE 6-8 WEEKS BEFORE GETTING PART. HAS NOT HEARD OR RECEIVED ANYTHING AS OF YET. *AK

EVENFLO MODEL 224111J1, DOM 01/07/95; RECEIVED RECALL NOTICE AND CONTACTED THE DEALER IN FEBRUARY. THE PARTS STILL HAVE NOT ARRIVED AND IT IS SEPTEMBER 97. CONSUMER STATES THAT SHE HAS MAILED IN A COMPLAINT FORM IN MARCH FOR THE CSS NO PARTS TO DOT. NOW IT IS SEPTEMBER 97, AND SHE IS COMPLAINING AGAIN FOR THE PARTS TO THE CSS. *AK

BACK IN MARCH 1997 EVENFLO INFORMED MS. SEE THAT IT WOULD TAKE UP TO 3 TO 5 WEEKS TO RECEIVE THE REPLACEMENT RECLINE ARM, BUT SHE HASN'T HEARD FROM EVENFLO SINCE. *AK THE MANUFACTURER FAILED TO SHIP THE RPLACEMENT PART THAT WAS ON RECALL AND WHICH WAS PROMISED TO THE CONSUMER. *YH

EVENFLO MODEL # 224106P, DOM 08/12/93, RECEIVED RECALL NOTICE IN JUNE OF 97, AND CONTACTED THE DEALER. THERE HAVE BEEN NO PARTS MAILED, AND THE MANUFACTURER HAS NOT ATTEMPTED TO CONTACT OWNER CONCERNING THE CSS. CALLED BACK 2 WEEKS AGO AND THERE HAS BEEN NO ATTEMPT TO CONTACT THE CSS OWNER OR SEND PARTS. CONSUMER SAYS THAT SHE WILL BE HAVING HER BABY IN A COUPLE OF WEEKS AND SHE NEEDS PARTS FOR THE CSS. *AK

RECEIVED RECALL NOTICE AND CALL NFR LEFT ALL INFORMATION ON RECORDER. HAVE NOT RECEIVED THE KIT YET MFR HAVE NOT TRIED TO CONTACT CONSUMER ABOUT THE RECALL. 224170P1

RECEIVED RECALL NOTICE IN MARCH AND CALLED THE MFR LEFT ALL INFORMATION ON RECORDER. HAVE NOT RECEIVED THE KIT OR A CALL FROM THE MFR YET. 224170P1

CONSUMER SAID THAT SHE DID NOT RECEIVE RECALL FOR CHILD SAFETY SEAT UNTILL MARCH 97 AND THE DATE ON THE RECALL WAS FOR FEB-97, SHE IS NOT HAPPY WITH THIS LATE RECALL NOTICE. 22411J1101995 10/19/95. *AK