EVENFLO 264 (TRIUMPH) Complaints

DT: EVENFLO TRIUMPH MODEL # 264196X1, DOM 02/11/2002. THE CONSUMER NOTICED ON JANUARY 1, 2005 THAT THERE WERE TWO MEAL RINGS THAT LOOK LIKE KEY CHAIN RINGS. CONSUMER CONTACTED EVENFLO, AND THERE WAS A RECALL, AND THE RECALL REPAIRS WAS DONE TO THE CHILD SAFETY BTU THE CONSUMER WAS NEVER NOTIFIED OF THE REPAIR WHEN THE SEAT WAS PURCHASED. THE RETAILER PUT A STICKER OVER THE DATE OF MANUFACTURE AND GAVE IT A NEW STICKER SINCE THE RECALL WORK HAD BEEN DONE. HOWEVER, THE RECALL REPAIRS WERE DONE IMPROPERLY. THE CONSUMER LEARNED SINCE THE RECALL THAT THE MANUFACTURER GAVE THE STORES THE FIXED KIT FOR THE RECALLS AND GAVE THEM NEW STICKERS TO ADD TO THE SEAT *AK. UPDATED 12/14/2005. *NM

I OWN THE EVENFLO TRIUMPH 5 CONVERTIBLE CARSEAT. WHEN REMOVING THE CARSEAT FROM MY CAR THE FOAM PIECE LOCATED ON THE RIGHT SIDE BROKE IN HALF. I DID NOT USE ANY EXTREME FORCE AND AM NOT A STRONG OR BIG PERSON. I CONTACTED EVENFLO AND THEY ARE SENDING A REPLACEMENT PART HOWEVER I AM VERY CONCERNED AND WENT OUT AND PURCHASED ANOTHER CARSEAT EVEN THOUGH THEY STATED THAT I COULD USE THIS ONE UNTIL THE PART WAS REPLACED. *JB

WE ARE WRITING TO INFORM YOU OF A PROBLEM WITH THE EVENFLO TRIUMPH 5 CONVERTIBLE CAR SEAT. WE PURCHASED THE SEAT FROM TARGET IN COUNTRYSIDE, ILLINOIS, IN DECEMBER 2004. WE RECENTLY ATTEMPTED TO CHANGE THE SEAT POSITION FROM REAR-FACING TO FORWARD-FACING. IN THE PROCESS OF DOING THIS, WE DECIDED TO WASH THE SEAT COVER AND DISCOVERED THAT ONE OF THE OPAQUE PLASTIC CLIPS THAT HOLDS THE SHOULDER HARNESS STRAP IN PLACE FROM INSIDE THE SEAT WAS MISSING. UPON FURTHER INSPECTION, WE DISCOVERED THAT IT HAD COME LOOSE (OR PERHAPS HAD ALWAYS BEEN LOOSE), AND WAS NOT ATTACHED WHERE IT SHOULD HAVE BEEN ATTACHED. THIS WAS VERY ALARMING TO US BECAUSE IT COULD HAVE SIGNIFICANTLY AFFECTED OUR DAUGHTERS SAFETY HAD WE BEEN IN A CAR ACCIDENT. THERE WOULD HAVE BEEN NO WAY TO KNOW THAT IT WAS NOT IN PLACE HAD WE NOT OPENED UP THE SEAT. WE HAVE DISCONTINUED USING THE SEAT AND PURCHASED A DIFFERENT ONE. *JB

DT: CONSUMER HAS AN EVENFLO TRIUMPH CHILD SEAT. WHEN THE CHILD SEAT IS IN THE REAR POSITION THE FABRIC CAN BE PULLED UP. THIS HAS HAPPENED SINCE THE PURCHASE OF THE CHILD SEAT. THE CHILD LOOSENED THE FOAM AND S PUT IT IN HER MOUTH. *AK

DT: CALLER WAS LOOKING AT CHILD SAFETY SEATS IN THE STORE AND NOTICED THAT SOME OF THEM HAVE STYROFOAM IN THEM , AND THAT THE CHILD CAN EASILY GET TO IT TO PUT IT IN THEIR MOUTHS AND CHOCK. CALLER DOES NOT OWN ONE OF THESE SEATS, BUT FEELS SHE SHOULD REPORT IT. CALLER SAYS OTHER COMPANIES USE THE STYROFOAM AS WELL. THE STYROFOAM IS LOCATED AT THE HEAD AND HIP AREA. SEAT IS A EVENFLO TRIUMPH 5 COMFORT TOUCH.*AK

PROBLEMS WITH STRAPS ON TRIUMPH 5 COMFORT TOUCH CONVERTIBLE CAR SEAT WITH LATCH.*MR THE TWO STRAPS WHICH CAME DOWN OVER THE CHILD'S SHOULDERS BECAME UNEVEN, THEREFORE WHEN THE TIGHTENING THEM THE STRAPS TIGHTENED UNEVENLY. *NM

I OWN 2 EVENFLO TRIUMPH CONVERTIBLE CARSEATS, MANUFACTURED IN 2002. I AM CONCERNED WITH THE POSITION OF THE AIR BAG WARNING STICKERS. THEY ARE ON THE BACK OF THE SEAT, NEAR THE BOTTOM--WHERE THE CHILD'S BUTT IS AT. WITH THIS LOCATION, THE STICKER IS NOT VISIBLE AT ALL WHEN THE CHILD IS IN THE SEAT. EVEN WHEN THE CHILD IS NOT IN THE SEAT, THE STICKER IS NOT VERY VISIBLE BECAUSE OF THE BULK OF THE HARNESS/BUCKLE/BELLY PAD BLOCKING IT. THOUGH I'VE HAD THESE SEATS, I'VE NOT REALLY THOUGHT ABOUT THIS UNTIL RECENTLY. WHEN I FIRST GOT THE SEATS I HAD DIFFICULTY FINDING THE INSTRUCTIONS--WHICH ARE STORED IN A POCKET BEHIND THE STICKER. I HAD TO WASH THE SEAT COVER, AND AS I REINSTALLED IT I SAW THE NOTATION "INSTRUCTIONS STORED BEHIND THIS FLAP" ON THE BOTTOM OF THE AIR BAG STICKER. I THOUGHT TO MYSELF "NOW WHY IN THE WORLD DID I HAVE TROUBLE FINDING THOSE INSTRUCTIONS WHEN THE SEAT WAS NEW? I WONDERED THAT ONLY ABOUT 30 SECONDS--UNTIL I PUT THE HARNESS BACK ON AND SAW HOW IT HID THE STICKER. IN MY MIND THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS 213 WHEN IT SAYS THAT THE STICKER SHOULD BE "PERMANENTLY AFFIXED TO THE OUTER SURFACE OF THE CUSHION OR PADDING IN OR ADJACENT TO THE AREA WHERE A CHILD'S HEAD WOULD REST, SO THAT THE LABEL IS PLAINLY VISIBLE AND EASILY READABLE." IT IS NOT "IN OR ADJACENT TO THE AREA WHERE A CHILD'S HEAD WOULD REST," NOR IS IT "PLAINLY VISIBLE."*AK

CHILD WAS ABLE TO PULL UP CAR SEAT FABRIC AND PICK AT STYROFOAM UNDERNEATH. HAD TO PULL OVER BECAUSE CHILD PUT STYROFOAM IN MOUTH AND WAS GAGGING ON IT. CONTACTED EVENFLO AND WAS GIVEN A REFUND AND WAS TOLD TO SEND CARSEAT TO THEM SO THEY COULD LOOK AT THE PROBLEM. THIS WAS CAUSED BY A DESIGN FLAW ON THEIR PART AND WAS NOT DUE TO ANYTHING BROKEN OR MISSING PIECES. *JB

THE HARNESS DOES NOT TIGHTEN UP, MAKING THE CHILD FIT LOOSELY IN THE CAR SEAT, WHICH COULD BE DANGEROUS IF VEHICLE IS INVOLVED IN AN ACCIDENT. MANUFACTURER WAS CONTACTED BY OWNER.*AK

I PURCHASED AN EVENFLO TRIUMPH 5 CAR SEAT BECAUSE THE SALESPERSON AT BABIES R US TOLD ME THAT IT WAS CONSIDERED JUST AS SAFE AS THE BRITAX ROUNDABOUT, BUT LESS MONEY. *AK I STARTED PUTTING MY DAUGHTER IN THE CARSEAT WHEN SHE WAS 6 MONTHS OLD AND EVER SINCE I BEGAN PUTTING HER IN THE CARSEAT THE SHOULDER STRAPS HAVE BEEN SLIDING OFF OF HER SHOULDERS. THE SHOULDERS STRAPS OFFER HER NO PROTECTION IF WE WERE IN AN ACCIDENT. EVENFLO WAS OF NO ASSISTANCE WHEN I CALLED TO COMPLAIN.