EVENFLO 264 (TRIUMPH) Complaints

WHEN BUCKLING IN MY 2.5 YEAR OLD SON INTO THE EVENFLO MODEL 2641196X1, DOM AUGUST 6, 2002, THE RETAINER CLIP BROKE. THE INTERIOR PORTION OF THE CLIP BROKE COMPLETELY OFF SO THAT I WAS UNABLE TO CLIP IT AT ALL. I AM CURRENTLY USING ANOTHER SEAT. PARTS WERE NOT REPLACED BY EVENFLO, AND THE OLD PART IS AVAILABLE.*AK

EVENFLO TRIUMPH MODEL # 359128P1, DOM 10/21/2003. THE CHILD WAS CHOKING OFF THE MATERIAL FROM BOTH SIDES OF ARM REST. CHILD WAS ABLE TO PULL UNDERNEATH THE CAR SEAT AND PLACE THE MATERIAL INSIDE OF HIS MOUTH. *AK

THIS IS REGARDING A CAR SEAT: I PURCHASED AN EVENFLO TRIUMPH DLX ON OCT. 2, 2004. THE CARSEAT CAME ONLY WITH A LATCH BELT ON THE LEFT SIDE. THE LATCH BELT AND HOOK ON THE RIGHT SIDE WAS MISSING. I PURCHASED THE SEAT AT BABIES-R-US IN SILVER SPRING, MD. WHEN I TELEPHONED THE STORE, THE WORKER (JOHN ON OCT. 3RD) CHECKED THE OTHER SEATS OF THE SAME MAKE AND MODEL AND FOUND THAT THEY WERE ALL DEFECTIVE. I'M CONCERNED THAT ALL TRIUMPH DLX'S WERE MADE INCORRECTLY AND SOLD.*AK

EVENFLO CAR SEAT TRIUMPH MY 15 MONTH OLD WAS ABLE TO LIFT THE SIDE OF THE CAR SEAT COVER AND PICK AT THE STYROFOAM BASE. I FOUND STYROFOAM IN HER MOUTH, AND I ALSO HAVE PHOTOS OF THE DAMAGED CAR SEAT. I CALLED EVENFLO AND REPORTED IT AND WANTED TO HAVE IT REPAIRED, REDESIGNED OR REPLACED. THEY SENT ME AN IDENTICAL CAR SEAT COVER (AZTEC) AND ASSURANCES THAT THE DESIGN ENGINEERS WOULD BE NOTIFIED. THIS WAS NOT GOING TO PREVENT MY DAUGHTER FROM ACCESSING THE STYROFOAM. I RETURNED THE CARSEAT TO THE TARGET STORE AND MADE A COMPLAINT. SINCE I DID NOT HAVE MY RECEIPT AND I DO NOT STILL HAVE THE CAR SEAT I AM UNABLE TO GIVE THE PROPER EXACT DATE OF MANUFACTURE OR PURCHASE. I DO REMEMBER IT WAS MANUFACTURED IN JUNE 2004 AND I PURCHASED IT SHORTLY AFTER MY DAUGHTER'S 1ST BIRTHDAY JUNE 16.*AK

MY 16 MONTH OLD DAUGHTER IS ABLE TO LIFT THE CLOTH SEAT COVER OFF THE ARMS OF THE TRIUMPH EVENFLO CAR SEAT AND PICK AT THE STYROFOAM BENEATH. SHE PICKS OFF PIECES AND PUTS THEM IN HER MOUNTH - A CLEAR CHOKING HAZARD. I HAVE CONTACTED EVENFLO CS ON TWO OCCASIONS AND WAS TOLD THERE IS NOTHING THAT CAN BE DONE EXCEPT TO BUY THE REPLACEMENT STYROFOAM INSERTS. THE CAR SEAT IS ONLY 6 MONTHS OLD!*AK

MY TWO YEAR OLD 35 POUND CHILD RIPPED THE PROTECTIVE ARM OFF OF AN EVENFLO TRIBUTE CARSEAT DESIGNED TO ACCOMMODATE UP TO 40 POUND CHILDREN. WE WERE RIDING ON THE HIGHWAY AND SHE WAS BUCKLED IN AT THE TIME. *AK

EVENFLO TRIUMPH CAR SEAT MODEL 3591328 P1 MAN.DATE-SEPT 9, 2003. SHOULDER HARNESS TOO WIDE FOR 25 INCH 14 LB BABY,STRAPS WILL NOT STAY ON SHOULDERS. REPRESENTATIVE AT EVENFLO SAID THEY DID HAVE SOME SEATS THAT WENT OUT WITH BELT HOLES TOO FAR APART ON SEAT PAD & WOULD SEND ME A NEW ONE. NEW PAD--STILL SAME PROBLEM. 2ND REP I SPOKE TO SAID SHE HAD SAME PROBLEM, SEAT DID NOT FIT HER BABY CORRECTLY TIL HE WAS 9 MO OLD. I RETURNED SEAT FOR SAFETY REASON. SEAT SHOULD BE INVESTIGATED. *AK

EVENFLO; TRIUMPH, NOV 01, 2002. WHILE PLACING THE CHILD ON THE CHILD SEAT THE CROTCH STRAP THAT HOLDS THE BUCKLE DOES NOT LOCK IN PLACE. THE CHILD IS ABLE TO COME OF THE CAR SEAT. PLEASE PROVIDE FURTHER DETAILS.

THE STRAPS ON THIS CAR SEAT DO NOT REMAIN ON THE CHILD'S SHOULDERS REGARDLESS OF HOW TIGHT THEY ARE AROUND THE WAIST. THIS LEAVES THE CHILD WITHOUT PROTECTION. I CALLED EVENFLOW AND THEY ARE AWARE OF THIS DEFECT BUT ARE NOT MAKING IT PUBLIC KNOWLEDGE. THEY HAVE A THEORY THAT THE FAULT LIES IN THE BACKING AND STATE THEY WILL REPLACE IT NOW THAT THEY HAVE A NEW PAD TO SEND YOU BUT IT REMAINS TO BE SEEN. THIS DEFECT IS NOT ON ALL OF THESE TYPES OF CAR SEATS JUST SOME. IT IS A BIG ISSE TO THOSE WHO HAVE THIS CARSEAT THOUGH, THE CHILD IS NOT SAFE IN THAT SEAT AT ALL! MY CHILD IS 11 MONTHS OLD AND WAS ABLE TO FREE HER RIGHT SHOULDER AND UPPER BODY FROM THE RESTRAINT JUST BY FALLING ASLEEP IN THE SEAT. I DID CONTACT EVENFLOW AND THEY ARE AWARE OF THE PROBLEM BUT NOT MAKING IT PUBLIC. YOU HAVE TO CONTACT THEM BEFORE THEY WILL LET YOU KNOW THE PROBLEM IS WITH THE SEAT NOT THE PHYSICAL STRUCTURE OF THE CHILD. EVENFLOW DOES NOT OFFER ANY TYPE OF REFUND OR REPLACEMENT SO IN HOPES OF PROTECTING MT CHILD I HAD TO URCHASE A REPLACEMENT CAR SEAT. I AM UPSET BECAUSE THERE ARE LOTS OF UNAWARE PEOPLE WITH THIS SEAT AND THEY NEED TO BO NOTIFIED BEFORE SOMEONE BECOMES INJURED BY THIS DEFECTIVE SEAT.*AK

WHILE INSPECTING A CSS AT OUR INSPECTION STATION I NOTICED A VERY CONFUSING WEIGHT REQUIREMENTS FOR THE RF POSITION FOR THE SEAT. ON THE BIG LABEL (YELLOW) ON THE SEAT IT STATED GOOD FOR RF UP TO 30LBS ON THE SMALL WHITE LABEL IT SAID SHOULD NOT BE USED RF FOR CHILDREN OVER 20LBS. THE MODEL # 3591208P1 EVENFLO TRIUMPH MFG DATE 11/03/03. *JB